Nokia launches carrier-grade home Wi-Fi suite
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The product portfolio will consist of a line of Wi-Fi gateways and extenders for operators to offer their customers to improve the user experience and decrease Wi-Fi related support costs.
Operators will be able to offer a managed in-home Wi-Fi solution which aims to reduce the volume of customer support calls related to poor in-home connectivity and reduce churn.
The portfolio also utilizes a Broadcom WLAN chipset to analyze and avoid interference effects caused by other Wi-Fi and non Wi-Fi devices, minimizing connectivity issues. The Nokia Wi-Fi gateways can identify 17 different interference sources at both 2.4-GHz and 5-GHz.
“Everyone knows how tedious malfunctioning Wi-Fi networks can be. People demand instant connectivity and perfect coverage throughout their homes. Nokia in-home Wi-Fi delivers just that,” Nokia SVP and GM for broadband carrier access Greg Fischer said.
“Nokia Wi-Fi will be a great tool for service providers to increase customer loyalty and focus on new revenue streams. As they lease the central home gateway and have a trusted relationship with subscribers, they have a key role to play in delivering the Digital Home.”
Questions & Answers
Q.What is the primary goal for operators offering this new Wi-Fi suite to their customers?
What is the primary goal for operators offering this new Wi-Fi suite to their customers?
Operators aim to reduce customer support calls regarding poor in-home connectivity and decrease customer churn. This managed in-home Wi-Fi solution is designed to improve the overall user experience for subscribers.
Q.How does Nokia's Wi-Fi suite address interference issues within the home?
How does Nokia's Wi-Fi suite address interference issues within the home?
The suite utilises a Broadcom WLAN chipset to analyse and avoid interference from both Wi-Fi and non-Wi-Fi devices. Nokia Wi-Fi gateways can identify 17 different interference sources across 2.4-GHz and 5-GHz frequencies.
Q.What role does Nokia believe service providers will play in delivering the 'Digital Home' with this product?
What role does Nokia believe service providers will play in delivering the 'Digital Home' with this product?
Nokia believes service providers have a key role to play because they lease the central home gateway and have an established, trusted relationship with their subscribers. This positions them well to deliver the Digital Home.
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