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New nugget woes strain McDonald’s already tarnished image

By Wei Zhang
1 min read
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As McDonald’s Japan struggles to repair its image, tarnished from last year’s expired meat scandal, two new incidents related to its Chicken McNuggets surfaced in restaurants in Japan in the last week, a company spokeswoman admitted Tuesday.

She said a piece of blue vinyl was found by a customer Saturday in a chicken nugget purchased at a McDonald’s restaurant in Misawa, Aomori Prefecture.

The fast-food giant also admitted it had received a similar complaint by another customer who bought chicken nuggets on Dec. 31, this time at an outlet in Koto Ward, Tokyo.

Questions & Answers

Q.

What specifically caused the new issues with McDonald's Chicken McNuggets?

A.

A customer found a piece of blue vinyl in a chicken nugget purchased in Misawa. Separately, another customer reported a similar complaint after buying nuggets in Tokyo, though the specific foreign object is not detailed.

Q.

When did these new incidents involving Chicken McNuggets come to light?

A.

A company spokeswoman confirmed these new incidents on Tuesday. One discovery was made on Saturday, while the other complaint dated back to December 31st.

Q.

Where did these recent incidents with the McNuggets take place?

A.

One incident occurred at a McDonald's restaurant in Misawa, Aomori Prefecture. The other complaint involved an outlet located in Koto Ward, Tokyo.

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