Netcracker Boosts AIS’s Digital Transformation with Major Cloud Deployment & Revenue Management Upgrade

Netcracker Technology recently completed a significant cloud-native revenue management upgrade for Advanced Info Service (AIS), establishing one of the most substantial cloud deployments in Thailand and the wider Asia-Pacific region. This update signifies a critical progression in AIS’s digital transformation strategy, as the telecom operator enhances its converged mobile and broadband services for its customer base of over 45 million.

AIS Adopts Netcracker’s Revenue Management Platform

AIS transitioned to Netcracker’s Cloud-Native Revenue Management platform, a component of the Netcracker Digital BSS suite, to better cater to both B2C and B2B quad-play users. The platform can facilitate flexible subscription billing on monthly, quarterly, and yearly intervals, bolstering customer preference and streamlining billing processes.

Netcracker has indicated that the launch provides significant operational and commercial advantages, such as increased scalability, cost-effectiveness, and an expedited time-to-market for novel offerings. These features are predicted to bolster AIS’s expanding 5G aspirations, especially in the realms of enterprise 5G and IoT services, as AIS gears up for future market growth.

Words from the Chief Information Officer and Chief Technology Officer

AIS’s Chief Information Officer, Bharat Alva, announced that the successful full-circle delivery of the new cloud-native revenue management platform within strict timeframes has already demonstrated its stability and scalability by supporting significant launches and events, such as the most recent iPhone release, without interruption. As AIS continues to transfer customers to this new platform, it plans to capitalize on its momentum with Netcracker by introducing more features and improvements in the immediate future.

Netcracker’s Chief Technology Officer, Bob Titus, expressed appreciation for their longstanding partnership with AIS, commending them as a genuinely advanced telecommunications operator in a region recognized for numerous innovations. He stated that this launch is the best endorsement of how their customers continue to benefit from their sustained investment in cloud and AI technologies.