Mercedes-Benz Vietnam recalls 1,700 cars
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Mercedes-Benz Vietnam is recalling more than 1,700 C200 cars locally assembled from 2014 -2018 to remove a generator-related software bug.
The recalled cars were produced between Dec. 2014 to Feb. 2018. Short-circuited diodes in their generator were making coils overheat, leading to fire risks, the carmaker said. The recall will run from Sept. 25, 2021 to Dec. 31, 2025.
The solution is to update the engine control software to optimize generator operation. The free update would take about 30 minutes at authorized Mercedes-Benz dealers in Vietnam.
These vehicles were manufactured from Nov. 2016 to Feb. 2017. The solution is to replace the entire steering shaft, a procedure lasting about 1.5 hours.The German carmaker also made two other recalls in Vietnam from Oct. 1-7. These relate to several different models, including 49 A-class cars, CLA, and the imported GLA that have an error in the steering shaft mechanism.
Mercedes-Benz sold 2,558 units in Vietnam in 2020.
Questions & Answers
Q.What is the specific issue being addressed in the recall of the C200 cars?
What is the specific issue being addressed in the recall of the C200 cars?
The recall addresses a generator-related software bug. Short-circuited diodes in the generator were causing coils to overheat, which presented a fire risk, according to the carmaker.
Q.What is the timeline for Mercedes-Benz Vietnam to carry out this C200 recall?
What is the timeline for Mercedes-Benz Vietnam to carry out this C200 recall?
The recall for the C200 models will be conducted from September 25, 2021, and is scheduled to run until December 31, 2025. Customers can receive the free update at authorised dealers.
Q.What other recalls has Mercedes-Benz made in Vietnam recently?
What other recalls has Mercedes-Benz made in Vietnam recently?
Mercedes-Benz also carried out two other recalls from October 1-7, affecting several different models. These included 49 A-class cars, CLA, and imported GLA models, all of which had an error in their steering shaft mechanism.
Q.What is the solution for the steering shaft issue in the A-class, CLA, and GLA vehicles?
What is the solution for the steering shaft issue in the A-class, CLA, and GLA vehicles?
The solution for the steering shaft error involves replacing the entire steering shaft. This procedure is estimated to take approximately 1.5 hours to complete at a dealership.
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