Matta welcomes shifting of AirAsia’s operations to Terminal 1

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The shifting of AirAsia’s operations to Terminal 1 next month will certainly be welcomed by passengers, said Malaysian Association of Tour and Travel Agents (Matta) vice president (inbound) Datuk KL Tan. He said the Terminal 2, which the low-budget-carrier is operating now, has poor ventilation, lack of check-in counters, immigration and goods and services tax refund counters, poor toilet facilities, among others.
The terminal at the Kota Kinabalu International Airport (KKIA) has also exceeded its passenger capacity of two million passengers per annum (ppa), as last year its actual passenger volume was 3.6 million ppa. “This has been a long tussle for some years and we are glad AirAsia Group chief executive officer Tan Sri Tony Fernandes has realised we need to be law-abiding citizens. “Matta Malaysia wishes to thank Prime Minister Datuk Seri Najib Razak for giving the final directive to AirAsia to move to Terminal 1,” he said in a statement.
The Prime Minister, who officiated the RM1.7 billion Terminal 1 on Sept 16, had delivered an ultimatum to AirAsia to move its operations from Terminal 2, stating the airline had exceeded its timeframe. AirAsia has been involved in disagreements with Malaysia Airports Holdings Bhd since the airline was asked to move its operations back in 2011, with the last deadline being on Aug 1 this year.
Questions & Answers
Q.What are the main issues with Terminal 2 that necessitated AirAsia's move?
What are the main issues with Terminal 2 that necessitated AirAsia's move?
Terminal 2 has poor ventilation, lacks sufficient check-in, immigration, and GST refund counters, and has inadequate toilet facilities. It also significantly exceeded its intended passenger capacity of two million annually.
Q.Who made the final decision for AirAsia to relocate its operations?
Who made the final decision for AirAsia to relocate its operations?
Prime Minister Datuk Seri Najib Razak gave the final directive for AirAsia to move to Terminal 1. He had previously issued an ultimatum to the airline regarding the relocation.
Q.How long has the disagreement over AirAsia's terminal been ongoing?
How long has the disagreement over AirAsia's terminal been ongoing?
AirAsia has been in disagreement with Malaysia Airports Holdings Bhd since 2011 regarding its operations. This indicates a long-standing issue between the airline and the airport operator.