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E-Tailing

Matahari Department Store Launches MatahariStore.com

By Rajiv MenonIndonesia
1 min read
MatahariStore
MatahariStore
In this article (5)

The launch of MatahariStore.com has provided more opportunities for the company and for the development of online and retail industries in Indonesia as research from Google and Temasek shows that e-commerce will contribute to nearly 60 percent of Indonesia’s overall online market, leaving behind online ticketing and ride-hailing booking services.

“Through the retail stores, mobile applications and now with the newly-launched online platform, we believe that we can become an omni-channel retail player,” Christian said.

MatahariMall.com will run all MatahariStore.com transactions and will provide content, a secure payment system and delivery of products.

MatahariStore.com will also implement an online to offline strategy — which allows customers to shop online and pick up their goods at the retailer’s nearest delivery hub  with features that allow customers to pay, receive and return products at any of Mataharimall.com’s 649 delivery hubs across Indonesia.

Questions & Answers

Q.

What is MatahariStore.com’s expected contribution to the Indonesian online market?

A.

The article states that e-commerce, which MatahariStore.com contributes to, is projected to make up nearly 60 percent of Indonesia’s overall online market, surpassing online ticketing and ride-hailing services. This highlights its significant potential.

Q.

Which entity will manage the transactions and logistics for MatahariStore.com?

A.

MatahariMall.com will handle all transactions for MatahariStore.com. It will also be responsible for content provision, ensuring a secure payment system, and managing the delivery of products to customers.

Q.

How many delivery hubs does MatahariStore.com utilise for its online to offline strategy?

A.

MatahariStore.com uses 649 delivery hubs across Indonesia for its online to offline strategy. These hubs allow customers to pay for, receive, and return products conveniently after shopping online.

Q.

What is the primary objective of launching MatahariStore.com, according to Christian?

A.

According to Christian, the primary objective is to become an omni-channel retail player. This is achieved by integrating the new online platform with existing retail stores and mobile applications, offering a comprehensive shopping experience.

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