Reporting and analysis on retail, e-commerce, and consumer trends in Australia, updated continuously by our newsroom.
Jewellery retailer Pandora has been told by the consumer watchdog to amend its refund and warranty policies in Australia following complaints from some of their customers. The Australian Competition and Consumer Commission said they have received complaints…
Worldpay, a global leader in payment technology, has announced major investment in Australasia for 2019. The first is the opening of two sales offices in Australia; the second is the expansion of its global footprint to New Zealand after obtaining a local…
Australia’s Telstra has announced it has been awarded 131 sites as part of the fourth round of the government’s Mobile Black Spot program. The operator will deploy a mixture of new mobile base stations and small cells at the 131 locations, and will contribute…
The Australian government has allocated A$160 million ($114.1 million) towards extending the national Mobile Black Spot Program for a further two rounds. The funding for rounds five and six of the program, which aims to fill gaps in mobile coverage in…
Women’s fashion label C/MEO Collective has started selling on Chinese online marketplace Tmall. The move is part of a broader strategy of parent company Australian Fashion Labels to focus on China. “China is now really at the forefront of retail innovation…
Think two-hour delivery is years away for Australian retailers? Wrong. It’s already on offer and customers are ready and willing to pay extra for the service. Despite some reports suggesting the service won’t be widely available for another decade, eDelivery…
As the online marketplace space becomes more crowded, Melbourne-based startup MyDeal plans to shrink to greatness – when it comes to product categories, that is. Like many marketplaces, the e-commerce company founded in 2012 by Australian entrepreneur Sean…
Lego Group unveiled the first Lego store in Sydney at Westfield Bondi Junction on Tuesday evening, ahead of the official opening on March 21. The store includes several features aimed at enabling creativity, including a room with play tables called The Brick…
2019 is shaping up to be a ‘gap year’ for Australian retail, according to Deloitte’s latest Retail Forecast for the year ahead. Retail turnover is expected to slip from 2.2 per cent during 2018 to a more modest 1.6 per cent, before lifting back up to 2.2 per…
A picture may be worth a thousand words, but in terms of actual dollars, it could be worth many times that, once you consider the cost of all but the most entry-level DSLR cameras, lenses and other accessories. But now, a hefty price tag need not be an…
Budget carrier Cebu Pacific has kept its market share lead in the Philippines to Australia route, a statement on Thursday showed. Citing data from Australia’s Bureau of Infrastructure, Transport and Regional Economics from November last year, Cebu Pacific…
AirAsia is offering cheap one-way fares to a tropical Indonesian island, which has been tipped to take the top spot as the favourite destination for Australians. The budget airline announced its new four-time weekly flights between Perth and Lombok, east of…
New office caters to burgeoning international demand for Australia’s investor migration programs, as well as interest from within Australia for alternative residence and citizenship options abroad. Global firm in residence and citizenship planning Henley &…
A new report from data and analytics firm ilion suggests there is a mass-shift underway in the way Australians finance their purchases. According to its inaugural credit card report released on Sunday, Australian consumers under the age of 30 hold over half…
The Australian Senate thinks there needs to be a comprehensive shift in power in the franchising sector. In a long-awaited report on its inquiry into the sector, released today, the Senate said the current regulatory environment has failed to deter poor…
The proposed merger between the owners of the Priceline and Amcal pharmacy chains is off after Sigma Healthcare rebuffed an approach by its rival. Amcal owner Sigma, which is restructuring after losing a contract to supply Chemist Warehouse, said on Wednesday…
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