Reporting and analysis on retail, e-commerce, and consumer trends in Australia, updated continuously by our newsroom.
Australia’s Telstra has announced a new tier-based loyalty program designed to allow customers to earn points for every dollar they spend with the operator. The Telstra Plus program will be available to both prepaid and postpaid customers. Members will…
Caltex Australia is investing heavily in new technology to make transactions at its petrol stations and convenience store sites more simple and seamless and enhance the customer experience as it expands into new areas, such as fresh food, healthy fast food,…
Despite pre-opening jitters over the state of the Chinese economy, Art Basel Hong Kong has already reported brisk sales at its seventh edition, which opened to the public today. With the region’s growing wealth and appetite for art, art fairs like Art Basel…
Fast food chain Subway is planning to launch a mobile app and website to support online ordering by mid-2019. A Subway spokesperson told that the company is in the final stages of testing the platform before launching it in Australia. “Our app will allow our…
Singapore FinTech Association (SFA) and FinTech Australia (FA) have agreed to further strengthen opportunities for FinTech firms across both countries. An MoU between the two parties aims to contribute to the development of the FinTech industry in general…
South Korean travel retailer Lotte Duty Free is expanding into Oceania with the ambition to be the leading operator in Australia and New Zealand by 2023. The firm’s entry into the territory began with a grand opening ceremony at one of its new Australian…
AirAsia has apologised after its advertising campaign was labelled “harmful” in Australia. The advert containing the phrase “Get off in Thailand” was posted around the city of Brisbane to promote the airline’s direct route to Bangkok. Collective Shout, a…
Jewellery retailer Pandora has been told by the consumer watchdog to amend its refund and warranty policies in Australia following complaints from some of their customers. The Australian Competition and Consumer Commission said they have received complaints…
Worldpay, a global leader in payment technology, has announced major investment in Australasia for 2019. The first is the opening of two sales offices in Australia; the second is the expansion of its global footprint to New Zealand after obtaining a local…
Australia’s Telstra has announced it has been awarded 131 sites as part of the fourth round of the government’s Mobile Black Spot program. The operator will deploy a mixture of new mobile base stations and small cells at the 131 locations, and will contribute…
The Australian government has allocated A$160 million ($114.1 million) towards extending the national Mobile Black Spot Program for a further two rounds. The funding for rounds five and six of the program, which aims to fill gaps in mobile coverage in…
Women’s fashion label C/MEO Collective has started selling on Chinese online marketplace Tmall. The move is part of a broader strategy of parent company Australian Fashion Labels to focus on China. “China is now really at the forefront of retail innovation…
Think two-hour delivery is years away for Australian retailers? Wrong. It’s already on offer and customers are ready and willing to pay extra for the service. Despite some reports suggesting the service won’t be widely available for another decade, eDelivery…
As the online marketplace space becomes more crowded, Melbourne-based startup MyDeal plans to shrink to greatness – when it comes to product categories, that is. Like many marketplaces, the e-commerce company founded in 2012 by Australian entrepreneur Sean…
Lego Group unveiled the first Lego store in Sydney at Westfield Bondi Junction on Tuesday evening, ahead of the official opening on March 21. The store includes several features aimed at enabling creativity, including a room with play tables called The Brick…
2019 is shaping up to be a ‘gap year’ for Australian retail, according to Deloitte’s latest Retail Forecast for the year ahead. Retail turnover is expected to slip from 2.2 per cent during 2018 to a more modest 1.6 per cent, before lifting back up to 2.2 per…
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