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Loyalty Program Pointo Aims to Manage Points Across Region

By Maria SantosIndonesia
1 min read
loyalty
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“For points issuers, the Pointo system will help them limit their budget on marketing and add more value to its customers. Meanwhile for point receivers, it would help them generate more revenue as it would increase transactions,” Pointo Point Exchange chief executive Ari Stefanus said on Wednesday.

Pointo now registers issuers including grocery stores Ranch Market and Farmers Market, home appliances retailer Electronic Solutions, national flag carrier Garuda Indonesia, Lippo Group’s theater chain Cinemaxx, ice cream shop Haagen-Dazs and many more.

In the near future, Pointo targets to have at least 150 brands collaborate with them, including merchants in Asia, such as Universal Studios and Gardens by the Bay in Singapore, Ocean Park and Disneyland in Hong Kong and Japan.

The company also wants financial companies, such as banks, flight carriers and telecommunication operators to join Pointo.

Loyalty Program Indonesia is an information technology developer established in 2008. It built expertise on customer loyalty programs, serving clients from the retail sector, including convenience store chain operator Indomaret, retailer Centro Department Store, as well as shopping malls Grand Indonesia and Pacific Place.

Questions & Answers

Q.

How will Pointo benefit businesses that issue loyalty points?

A.

Pointo expects to help points issuers limit their marketing budget and provide more value to customers. This system aims to create efficiencies for companies offering loyalty schemes.

Q.

Which types of businesses has Pointo already registered as points issuers?

A.

Pointo has registered grocery stores like Ranch Market, Electronic Solutions, Garuda Indonesia, Cinemaxx, and Haagen-Dazs. Many other brands are also currently involved with the scheme.

Q.

What are Pointo's future expansion targets regarding new partners and regions?

A.

Pointo aims to collaborate with at least 150 brands soon, including major attractions in Asia like Universal Studios and Disneyland. They also want financial, flight, and telecom companies to join.

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