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Lotte China closes stores

By Rajiv MenonChina
1 min read
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In this article (4)

South Korea’s Lotte is finding the Chinese retail market tough to crack.

Lotte Mart, the supermarket arm of South Korea’s Lotte Group, is to close four underperforming supermarkets in East China’s Shandong Province, according to the China Business Journal newspaper.

Lotte is said to be losing market share in Mainland China unable to differentiate itself in the middle ground between local retail chains and the growing power of online retailers such as Alibaba and JD.com.

Two of the stores to close are located in Qingdao, a second tier city located on the coast. A third is located in Weihai and the fourth in Weifang, an industrial city in central Shandong.

Another source observed Lotte Mart did not provide a compelling food offer with its supermarkets.

“For young people, Lotte Mart is not a good choice if they want to eat out as well as shop. There are not many fancy restaurants in Lotte Mart compared with other markets,” the customer told The Global Times on Sunday.

Lotte Mart has 120 stores in China, 116 in Korea, 39 in Indonesia and 10 in Vietnam.

Questions & Answers

Q.

Which specific Lotte Mart stores are closing in China?

A.

Four underperforming Lotte Mart supermarkets are closing. Two of these are in Qingdao, one in Weihai, and another in Weifang. All are located in East China's Shandong Province.

Q.

What is making the Chinese retail market difficult for Lotte Mart?

A.

Lotte Mart is struggling to differentiate itself between local retail chains and powerful online retailers like Alibaba and JD.com. It is also losing market share in Mainland China.

Q.

What is a perceived weakness of Lotte Mart's offering in China?

A.

A source observed that Lotte Mart does not provide a compelling food offer. Young people find it lacks fancy restaurants compared to other markets, making it less appealing for dining out as well as shopping.

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