Last Hanoi Parkson to close its doors

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The last Hanoi Parkson department store has been closed after eight years of trading.
In an announcement to customers released on November 19, the company said the center “will be moved” on December 15.
The 11,000 sqm department store located in Viet Tower in the city’s CBD was once expected to become the busiest shopping avenue in Hanoi. However, during eight years, the customer flow has been little.
Another Hanoi Parkson in the Keangnam area was closed due to a dispute between the retailer and the building owner. All retailers had to move out of the building overnight. Former Parkson CEO Toh Peng Koon once said Vietnam was the toughest market for the company and poor sales was the main reason for that closure.
In Ho Chi Minh City, Parkson Paragon was closed in May of this year, just five years into a 19-year lease.
So within two years, Parkson Vietnam has closed three stores and now has none left in the capital.
The Malaysian department store operator first came to Vietnam in 2005, opening in Saigon Tourist Plaza in Ho Chi Minh City.
Positioning in middle market, Parkson expected to dominate the retail market in Vietnam. In fact, it brought many international brands to Vietnam such Porsche Design, Sub Jeans, and was considered a shopping icon in the city. However, it quickly faced difficulties when consumer trends changed and other retail giants from Japan, Korea and Vietnam joined the market.
The most recent arrival is luxury Japanese department store brand Takashimaya.
Parkson Vietnam now has seven stores in Vietnam – five in HCMC, one in Hai Phong, and one in Danang.
Questions & Answers
Q.What reason did the former CEO give for Parkson's struggles in Vietnam?
What reason did the former CEO give for Parkson's struggles in Vietnam?
Former CEO Toh Peng Koon stated that Vietnam was the toughest market for the company. He attributed poor sales as the main reason for the closure of stores in the country. This reflects the challenges the retailer faced despite initial expectations.
Q.How many Parkson stores remain open in Vietnam after these recent closures?
How many Parkson stores remain open in Vietnam after these recent closures?
After the recent closures, Parkson Vietnam now operates seven stores in the country. These remaining locations are split with five in Ho Chi Minh City, one in Hai Phong, and one in Danang, with none left in the capital.
Q.What challenges did Parkson face after entering the Vietnamese market?
What challenges did Parkson face after entering the Vietnamese market?
Parkson quickly encountered difficulties as consumer trends shifted. The market also became more competitive with the entry of other retail giants from Japan, Korea, and Vietnam, including luxury brands like Takashimaya.
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