Irispay launches vending-machine store

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Malaysian mobile wallet provider Irispay has rolled out its first e-Concept Store in Kuala Lumpur.
In Subang Jaya, the 24-hour store runs without the need for staff as reported.
Customers buy from a line of vending machines, each one dedicated to the country of product origin, such as China, Hong Kong, Japan, Korea and Malaysia. Products include instant ramen, fruit-flavoured drinks and even condoms.
There are three steps for customers, who use the Irispay mobile wallet app for access: choose a product, scan a QR code, authorise payment.
An Irispay spokesman says Subang was chosen for the first store because of its large number of students, the company’s target market.
Irispay says it hopes to expand to as many as 250 stores nationwide this year.
Questions & Answers
Q.What is the primary feature of Irispay's new e-Concept Store?
What is the primary feature of Irispay's new e-Concept Store?
The e-Concept Store operates without staff, allowing customers to purchase items 24 hours a day from vending machines. Each machine is dedicated to products from a specific country of origin, like China or Japan.
Q.How do customers access and make purchases in the e-Concept Store?
How do customers access and make purchases in the e-Concept Store?
Customers use the Irispay mobile wallet app to access the store. To buy items, they choose a product, scan a QR code, and then authorise the payment through the app on their device.
Q.Why was Subang Jaya chosen as the location for the first store?
Why was Subang Jaya chosen as the location for the first store?
Subang Jaya was selected because it has a large student population, which Irispay identifies as its target market. This demographic aligns with the company's strategic goals for its new retail concept.
Q.What are Irispay's expansion plans for these e-Concept Stores?
What are Irispay's expansion plans for these e-Concept Stores?
Irispay intends to significantly expand its presence, hoping to open as many as 250 e-Concept Stores across Malaysia this year. This indicates an ambitious and rapid rollout strategy.
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