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India’s Trai sets 512kbps broadband speed minimum

By Aiko TanakaIndia
1 min read
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The Telecommunications Regulatory Authority of India (Trai) has instructed the market’s fixed line operators to guarantee a minimum download speed of 512kbps at all times.

In a new directive, Trai set the minimum required speed to be considered broadband at 512kbs and ordered the nation’s operators not to reduce their speeds below this even when throttling customers for excess data use.

ISPs as well as mobile broadband subscribers have also been told to provide information on data usage limits, connection speeds and capped speeds in any advertisements published in any media covering broadband plans.

New and existing subscribers must also be informed of this information over email or SMS.

Finally, operators will need to provide alerts to customers via these channels when their data usage reaches 50%, 90% and 100% of their allocation, and to maintain a portal or website to allow users to access their usage at any time.

Operators including Bharti Airtel, Reliance Communications and Sistema Shyam Teleservices had urged the regulator to allow throttling to speeds of just 64kbps to prevent misuse of fixed broadband services. With the directive this request has now been rebuffed.

But on the other hand, the government had previously considered setting 2Mbps rather than 512kbps as the minimum speed.

Questions & Answers

Q.

What is the new minimum broadband speed that fixed line operators must guarantee in India?

A.

Fixed line operators in India are now required to guarantee a minimum download speed of 512kbps at all times. Trai has set this as the minimum required speed to be considered broadband, even when throttling customers for excess data use.

Q.

How will customers be informed about their data usage and plan details under the new directive?

A.

New and existing subscribers must be informed about data usage limits, connection speeds, and capped speeds via email or SMS. Operators also need to provide alerts when data usage reaches 50%, 90%, and 100% of their allocation.

Q.

Did any operators object to the new minimum speed requirement from Trai?

A.

Yes, operators including Bharti Airtel, Reliance Communications, and Sistema Shyam Teleservices had urged the regulator to allow throttling to speeds of just 64kbps. However, this request has now been rebuffed by the directive.

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