Skip to content
E-Tailing

Indian authorities investigate e-commerce giants over anti-trust accusations

By Minjun Park
2 min read
flipkart
flipkart
In this article (5)

Bezos, whose worth has been estimated at more than $110 billion, is officially in India for a meeting of business leaders in New Delhi.

But the Competition Commission of India announced Monday that it was investigating Amazon and its main rival in the domestic market, the Walmart-owned Flipkart, over accusations they had killed off small businesses by favoring “preferred sellers” on their platforms.

Media reports said Bezos has sought a meeting with India’s Prime Minister Narendra Modi, but neither the government nor Amazon would confirm if talks would be held.

Amazon has said it will cooperate with the investigation and was “confident” it was operating legally.

But traders across India said they would stage protests during the visit to demand the government takes action against Amazon.

The merchants accuse Amazon and Flipkart of flouting foreign investment rules and pouring billions of dollars into discounts that force traditional traders out of business.

Flipkart was Indian owned until bought by Walmart for $16 billion in 2018 following a bidding war with Amazon.

The Confederation of All India Traders, which says it represents 70 million small businesses, vowed “strong protests” in 300 cities — including New Delhi, where Bezos was to speak on Wednesday at the Amazon business summit.

The competition commission said it will report in 60 days, but its inquiries normally take a lot longer.

Last year it fined Google $21 million for “search bias” and abusing its dominant position.

After arriving Tuesday, Bezos paid tribute to India’s independence leader Mahatma Gandhi, dressing in an Indian kurta to lay flowers at a memorial in Delhi.

He described Gandhi in a Twitter message as someone who “truly changed the world”.

Bezos will also visit India’s financial capital Mumbai, where he will reportedly attend a party with Bollywood celebrities on Thursday evening.

Since its launch in India in 2016, the company’s streaming platform Amazon Prime has partnered with the who’s who of Bollywood to produce entertainment content in several Indian languages.

Questions & Answers

Q.

What are Amazon and Flipkart accused of doing that led to the investigation?

A.

They are accused of killing off small businesses by favouring specific sellers on their platforms. Merchants also claim they flout foreign investment rules and use discounts to force traditional traders out of business.

Q.

Which body is conducting this investigation, and when was it announced?

A.

The Competition Commission of India (CCI) announced on Monday that it was investigating both Amazon and Flipkart. This body previously fined Google for 'search bias' last year.

Q.

How has Amazon responded to the allegations and investigation?

A.

Amazon has stated its intention to cooperate with the investigation. The company also expressed confidence that its operations are fully legal and compliant with Indian regulations.

Q.

Are there any public protests planned in response to these issues?

A.

Yes, traders across India plan to stage protests to demand government action against Amazon. The Confederation of All India Traders vowed 'strong protests' in 300 cities, including New Delhi.

Reader pulse

Will the Indian investigation significantly impact Amazon and Flipkart?

23,223 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Tuesday, Thursday and a Saturday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Tuesday, Thursday and the Saturday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready