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Inbox gets its official shutdown date and Google lies

By Rajiv Menon
2 min read
Gmail inbox
Gmail inbox
In this article (4)

Google let Inbox users know quite a while ago that it would be shutting down the app in March 2019 and Google has continually promised that users’ favorite Inbox features would be integrated into Gmail before anyone was forced to leave Inbox. Now, Google has put a specific date on the Inbox shutdown despite that promise not having been kept.

Inbox users have been getting a pop-up notification for a while reminding them that the app is going away and urging users to try out Gmail, but in the past day, that notification has gotten more specific. Now, the notification gives a more accurate timeline with the number of days left before Inbox is shut down and the countdown points to April 1st. Unfortunately, right after that Google straight up lies to Inbox users by claiming that “You can find your favorite Inbox features in the Gmail app.”

As an avid Inbox user since the app launched, I can say unequivocally that is a lie. Gmail has gotten options to snooze emails, which is probably someone’s favorite Inbox feature, but that’s about it. Gmail still doesn’t have all of Inbox’s bundles (like Trips), it doesn’t highlight actionable items inline (like attachments, places, etc), it doesn’t have an option to save links to Inbox (instead it added Keep and Tasks to Gmail’s sidebar, which isn’t the same, it doesn’t have an option to quickly archive all items in a group (be it a bundle or a group of messages from a specific day), and Gmail also doesn’t have Inbox’s option to pin messages or notes.

Maybe Google will surprise us and add all of those features in the next two weeks, but given how slowly features from Inbox have been added to Gmail, it seems pretty unlikely. In the meantime, users are being forced to leave Inbox and unless Google surprises us all with a major upgrade to Gmail, it seems poised to have lied about what Inbox users can expect when migrating to Gmail.

Questions & Answers

Q.

When will Google shut down the Inbox app?

A.

The Inbox app will be shut down on April 1st, according to the specific date given in recent pop-up notifications to users. Previously, Google had only indicated a shutdown in March 2019.

Q.

What features from Inbox are Google claiming are now in Gmail?

A.

Google is claiming that users can find their favourite Inbox features in the Gmail app. The article's author, an Inbox user, disputes this, noting only email snoozing has been added to Gmail.

Q.

Which specific Inbox features are still missing from Gmail?

A.

Gmail still lacks Inbox features such as all of Inbox's bundles, highlighting actionable items inline, saving links to Inbox, an option to quickly archive group items, and pinning messages or notes.

Reader pulse

Is Google handling the Inbox shutdown effectively?

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