Hong Kong International Airport launches online concierge shopping service
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Hong Kong International Airport has launched an online concierge service called Luxury Reserve.
The concierge concept allows customers to choose duty-free purchases at home via HKIA’s e-Shop Luxury Reserve and collect it the items at the airport.
Luxury Reserve features exclusive items and limited editions from more than 40 luxury brands including Alexander McQueen, Breitling, Chloe, Roger Vivier, Saint Laurent, and Stuart Weitzman.
According to a statement, reservations can be made from two weeks to 48 hours before the customer’s flight departs.
Questions & Answers
Q.What is the primary function of the new Luxury Reserve service at Hong Kong International Airport?
What is the primary function of the new Luxury Reserve service at Hong Kong International Airport?
The service enables customers to select duty-free products online from home via HKIA’s e-Shop Luxury Reserve. They can then collect these purchased items directly at the airport before their flight departs, simplifying the shopping process.
Q.Which types of brands are participating in the Luxury Reserve online shopping platform?
Which types of brands are participating in the Luxury Reserve online shopping platform?
The platform features over 40 luxury brands, including well-known names like Alexander McQueen, Breitling, and Saint Laurent. These brands offer exclusive items and limited editions through the new online concierge service for travellers.
Q.What are the time constraints for making a reservation through the Luxury Reserve service?
What are the time constraints for making a reservation through the Luxury Reserve service?
Customers can make reservations for their purchases up to two weeks before their flight is scheduled to depart. The latest time a reservation can be made is 48 hours prior to the flight's departure.
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