Skip to content
RetailNews Asia
Telecom

Hong Kong and Cambodia Unite to Crush Spam Communications: A Victory for Cross-Border Collaboration

By Mei Ling Tan
2 min read
Hong Kong and Cambodia Unite to Crush Spam Communications: A Victory for Cross-Border Collaboration
Hong Kong and Cambodia Unite to Crush Spam Communications: A Victory for Cross-Border Collaboration
In this article (4)

The Hong Kong Office of the Communications Authority (OFCA) and the Telecommunication Regulator of Cambodia (TRC) have agreed to a memorandum of understanding (MoU) aimed at bolstering their collaborative efforts in the fight against scam calls, scam messages, and other forms of spam communication.

Strengthening Regulatory Cooperation

The MoU was signed on January 26th during a bilateral meeting between Mr. Chaucer Leung, the Director-General of Communications for Hong Kong, and Mr. Chenda Thong, the Chairman of Cambodia’s TRC. This agreement sets out a comprehensive framework that will facilitate closer cooperation and a more streamlined exchange of information between the two regulatory bodies.

The outlined areas of focus include regulatory practices, public awareness campaigns, and the development of technological practices specifically designed to mitigate the impact of scam and spam communications, such as voice calls and SMS messages.

Shared Commitment to Tackling Scam and Spam Communications

Commenting on the significance of the MoU, Mr. Chaucer Leung noted its importance in facilitating the sharing of expertise and experiences in battling scam and spam communications. He elaborated that it would also encourage the timely sharing of insights regarding emerging market trends and developments, allowing both regulators to identify and effectively tackle evolving scams and spam threats in Hong Kong and Cambodia. The MoU, according to Mr. Leung, is a clear demonstration of their joint commitment to devising and improving measures to effectively handle scam and spam communications.

Measures in Place in Hong Kong

In Hong Kong, the OFCA has been collaborating closely with telecommunications service providers and government departments to maintain the integrity of its communications network. These efforts have seen the implementation of key measures such as requiring operators to block suspected fraudulent phone numbers and websites, barring suspicious inbound calls that attempt to spoof the +852 Hong Kong prefix, the introduction of the SMS Sender Registration Scheme, and the enforcement of the Real-Name Registration Program for SIM cards.

Questions & Answers

What is the main focus of the MoU signed between the Hong Kong OFCA and the Cambodian TRC?
The MoU provides a framework for cooperation and information sharing between the two regulators, aimed at combating scam and spam communications. This includes voice calls and SMS messages.

Who signed the MoU on behalf of the two countries?
The MoU was signed by Mr. Chaucer Leung, the Director-General of Communications for Hong Kong, and Mr. Chenda Thong, the Chairman of Cambodia’s Telecommunication Regulator.

What measures have been implemented in Hong Kong to tackle scam and spam communications?
In Hong Kong, various measures have been put in place. These include requiring operators to block suspected fraudulent phone numbers and websites, barring suspicious inbound calls spoofing the +852 Hong Kong prefix, implementing the SMS Sender Registration Scheme, and enforcing the Real-Name Registration Program for SIM cards.

Weekly Briefing

Asia's retail intelligence, in your inbox

We respect your inbox as much as we value your time. That's why we only send carefully curated weekly updates, packed with the most relevant news, trends, and insights from the retail industry across Asia and beyond.

Protected by a quick human check. No spam, ever.