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H&M apologizes for ‘coolest monkey’ racist campaign

By Aiko Tanaka
1 min read
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In this article (4)

Swedish fast fashion chain H&M has apologised for featuring a black child modelling a garment with the text “coolest monkey in the jungle”, also removing the advertisement and item from stores.

H&M was forced to apologise following widespread backlash from consumers, staff, stakeholders and the media.

“Our position is simple and unequivocal – we have got this wrong and we are deeply sorry,” the retailer stated.

“H&M is fully committed to playing its part in addressing society’s issues and problems, whether it’s diversity, working conditions or environmental protection – and many others. Our standards are high and we feel that we have made real progress over the years in playing our part in promoting diversity and inclusion. But we clearly haven’t come far enough.”

The retailer said it agreed with all the criticism that the controversy had generated and stated that “even if unintentional, passive or casual racism needs to be eradicated wherever it exists.”

H&M apologizes for ‘coolest monkey’ racist campaign

The item will be recycled after being removed from shop floors.

“We appreciate the support of those who have seen that our product and promotion were not intended to cause offence but, as a global brand, we have a responsibility to be aware of and attuned to all racial and cultural sensitivities – and we have not lived up to this responsibility this time,” the retailer stated.

“Racism and bias in any shape or form, conscious or unconscious, deliberate or accidental, are simply unacceptable and need to be eradicated from society. In this instance we have not been sensitive enough to this agenda.”

Questions & Answers

Q.

What actions has H&M taken in response to the controversy?

A.

H&M has apologised for the advertisement, removed the item and the advertisement from stores, and stated its commitment to addressing societal issues. The retailer also said the removed item would be recycled.

Q.

Who was involved in the backlash that prompted H&M's apology?

A.

The backlash came from a wide range of groups, including consumers, staff, stakeholders, and the media. This widespread criticism contributed to the retailer's decision to apologise.

Q.

What is H&M's stated position on issues like racism and diversity?

A.

H&M states that racism and bias are unacceptable and need to be eradicated from society. They acknowledge not being sensitive enough in this instance, despite aiming for high standards in promoting diversity and inclusion.

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