GS25 opens futuristic c-store concept
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South Korean convenience-store chain GS25, owned by GS Retail, has opened a futuristic convenience store without a checkout counter in Jung District, Seoul this week.
The store, which is located in the headquarters building of a local credit card company BC Card, is similar to Amazon Go, checkout-free offline malls in the US.
One can enter the convenience store by scanning a BC Paybook QR code from BC Card’s mobile payment app at the speed gate.
When customers enter the store, 34 ‘deep-learning cameras’ will recognise their behaviour. In addition, some 300 weight sensors installed throughout the store detects the number of items that customers choose.
When a customer chooses their purchases and exit the speed gate, all the items will be automatically paid for through a payment system using artificial intelligence (AI) technology, and a mobile receipt will be issued.
A video-recognition speaker is also installed, where a pre-set voice will guide the customers through speakers. If customers are standing at some point or do a particular action, the speaker will provide assistance.
In the future, the company will gradually introduce technologies that guide customers to promotions when they approach a presentation product stand.
Questions & Answers
Q.Where is the new GS25 store located?
Where is the new GS25 store located?
The new GS25 convenience store is situated in Jung District, Seoul. It is specifically located within the headquarters building of the local credit card company, BC Card.
Q.How do customers enter the futuristic GS25 store?
How do customers enter the futuristic GS25 store?
Customers enter the store by scanning a BC Paybook QR code. This code is accessed via BC Card’s mobile payment app and scanned at the speed gate upon arrival.
Q.What technology is used to track customer purchases inside the store?
What technology is used to track customer purchases inside the store?
Inside the store, 34 deep-learning cameras recognise customer behaviour. Also, around 300 weight sensors detect the number of items chosen by customers.
Q.How do customers pay for their items at this GS25 store?
How do customers pay for their items at this GS25 store?
After selecting items and exiting the speed gate, payment is automatically processed through an AI-powered system. A mobile receipt is then issued to the customer.
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