Growth plan for Starbucks Vietnam and Cambodia

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Dairy Farm Group says it plans to expand its Starbucks Hong Kong and Vietnam networks.
Last year, Dairy Farm opened six new Starbucks Vietnam cafes and its first in Cambodia – in the capital city Phnom Penh last December.
“This new market offers significant opportunities as there is no dominant market player,” said CEO Graham Allan. “The group is currently working to fully understand local tastes and preferences.”
In Vietnam, the company says it will continue – for now – to focus expansion in the main cities of Ho Chi Minh and Hanoi.
Starbucks operations in Vietnam, Cambodia and Hong Kong – where the network is also set to be expanded this year – is operated by Dairy Farm’s restaurant subsidiary Maxim’s.
“Maxim’s delivered another year of solid results,” Allan said in the company’s annual operational review.
“Expansion of its Chinese casual dining restaurants and Japanese restaurants continue in Mainland China.”
Maxim’s opened 44 net new outlets during the year, including six in Mainland China and the new Starbucks outlets.
Dairy Farm’s restaurants division reported US$1.9 billion in total sales, representing an increase of 8 per cent year-on-year, while the profit contribution increased by 9 per cent as the business delivered another year of record earnings.
“Looking ahead, the macro economy and local business environments are expected to be challenging in 2016, with continued currency volatility and fragile consumer confidence,” said Allan.
“The group sees exciting prospects, however, with a number of establishments opening at the Shanghai Disney Resort in June 2016, including the staff canteen, The Cheesecake Factory and Japanese chain concepts Ippudo and Dondonya.”
He said besides expanding in Vietnam and Cambodia, Maxim’s will continue to explore further opportunities for acquisitions and/or franchising throughout Asia.
Questions & Answers
Q.Which company is responsible for operating Starbucks in Vietnam, Cambodia, and Hong Kong?
Which company is responsible for operating Starbucks in Vietnam, Cambodia, and Hong Kong?
Starbucks operations in Vietnam, Cambodia, and Hong Kong are operated by Maxim's, which is Dairy Farm's restaurant subsidiary. Maxim's also delivered another year of solid results for the group.
Q.What is Dairy Farm's strategy for expanding Starbucks in Vietnam?
What is Dairy Farm's strategy for expanding Starbucks in Vietnam?
Dairy Farm plans to continue focusing its expansion in the main cities of Ho Chi Minh and Hanoi for Starbucks in Vietnam. Six new Starbucks cafes were opened in Vietnam last year, contributing to the network's growth.
Q.Why is Cambodia seen as a significant opportunity for Starbucks expansion?
Why is Cambodia seen as a significant opportunity for Starbucks expansion?
Cambodia is seen as a significant opportunity because there is currently no dominant market player in the country. Dairy Farm opened its first Starbucks in Phnom Penh last December and is working to understand local tastes.
Q.What challenges does Dairy Farm anticipate for 2016?
What challenges does Dairy Farm anticipate for 2016?
Dairy Farm anticipates that the macro economy and local business environments will be challenging in 2016. They expect continued currency volatility and fragile consumer confidence to affect the market.
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