Grab adds heatwave surcharge on motorbike services
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Grab has become the first ride-hailing firm in Vietnam to announce a new surcharge on its motorbike services starting Thursday.
The surcharges are VND5,000 (20 U.S. cents) for each GrabBike trip and GrabFood order in some localities including HCMC, Hanoi, Hai Phong, Da Nang and Can Tho.
GrabExpress services in HCMC and Hanoi will attract a surcharge of VND3,000 for each delivery.
The surcharge will be applied “during extremely hot weather”, Grab said on its website without disclosing further details.
The Singapore-based ride hailing firm is the first to roll out surcharges for hot weather conditions. Earlier, a surcharge of VND10,000-15,000 has been applied for late nights and the Lunar New Year holiday.
In early March this year, Grab had raised all fares by VND500-2,500 to aid drivers coping with surging gasoline prices.
Questions & Answers
Q.Which specific services will be affected by the new heatwave surcharge?
Which specific services will be affected by the new heatwave surcharge?
The surcharge will apply to GrabBike trips and GrabFood orders in several localities. GrabExpress services will also attract a surcharge in Ho Chi Minh City and Hanoi.
Q.How much will customers be charged for the new heatwave surcharge?
How much will customers be charged for the new heatwave surcharge?
GrabBike trips and GrabFood orders will incur an extra VND5,000. GrabExpress deliveries in HCMC and Hanoi will have a VND3,000 surcharge.
Q.Is Grab the first company to implement a heatwave surcharge?
Is Grab the first company to implement a heatwave surcharge?
Yes, Grab is the first ride-hailing company in Vietnam to announce a heatwave surcharge. They are also the first to roll out such surcharges for hot weather conditions.
Q.Have there been other recent price changes from Grab?
Have there been other recent price changes from Grab?
Yes, earlier in March, Grab increased all fares by VND500-2,500 due to rising gasoline prices. They also previously had surcharges for late nights and the Lunar New Year holiday.