Google launches ‘Shopping’ in India to woo online shoppers

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Tech giant Google Thursday unveiled ‘Google Shopping’ in India that will allow users to easily filter through offers, review prices from multiple retailers and find products that they are looking for. According to a report: The personalised experience will be available across various Google products — a Shopping home page, Shopping tab on Google Search and through Google Lens. Customers will be able to see trending products across different categories, various deals, and compare prices using the new offering.
For retailers, the company will offer its ‘Merchant Center’ in Hindi, which will allow the sellers to list their products for Google Shopping, without paying for ad campaigns.
“India has over 400 million internet users. However, only one-third of these have shopped online and that number includes those buying railway tickets online. From seasoned desktop shoppers to first-time users with entry-level smartphones, we hope this new shopping experience will make finding what people are looking for just a little bit easier,” Surojit Chatterjee, Vice President – Product Management, Google said.
Google Shopping will be a connector between retailers and consumers, and the transaction and delivery of products will be handled by the merchant, he added.
“There are an estimated 58 million small and medium businesses (SMBs) in India, of which 35 per cent are engaged in retail trade. However, a very small number of them have an online presence, this is a huge opportunity for retailers to surface their merchandise to the millions of online consumers,” Chatterjee said.
Google aims to support the entire retail ecosystem — from shopping sites and large retailers to small local shops — by giving them access to the tools, technology, and scale to thrive in the new digital economy, he added.
Chatterjee said merchants will not have to pay any fee for listing their products for Google Shopping.
Under the Shopping tab in Google Search, users can search for products and see prices from across multiple retailers. The ‘Style Search’ option in Google Lens will allow users to find products such as clothes, furniture, and home decor, by simply pointing the Lens app from their smartphones.
Questions & Answers
Q.What is Google's primary aim with the launch of 'Google Shopping' in India?
What is Google's primary aim with the launch of 'Google Shopping' in India?
Google aims to make finding products easier for online shoppers and support the entire retail ecosystem. This includes providing tools and technology to various retailers, from large sites to small local shops, to help them thrive in the digital economy.
Q.How will retailers, particularly small businesses, benefit from 'Google Shopping'?
How will retailers, particularly small businesses, benefit from 'Google Shopping'?
Retailers can list their products on 'Google Shopping' using the Merchant Center, now available in Hindi. They do not have to pay for ad campaigns or listing fees, which offers a significant opportunity for the many small and medium businesses currently without an online presence.
Q.What is the expected user experience for shoppers using this new service?
What is the expected user experience for shoppers using this new service?
Users will find a personalised shopping experience across Google products, including a Shopping home page and a dedicated tab on Google Search. They can filter offers, compare prices, see trending products, and even find items by pointing their phone's Google Lens app at them.
Q.Will Google handle the actual sale and delivery of products to customers?
Will Google handle the actual sale and delivery of products to customers?
No, Google Shopping acts as a connector between retailers and consumers. The responsibility for the transaction, such as processing payments, and the subsequent delivery of the purchased products will remain entirely with the individual merchant.
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