Gojek to Be Integrated Within DBS’ PayLah

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Users of DBS Bank’s PayLah! app over the next few months will find Gojek integrated within its app, both companies said on Thursday. In addition, Gojek customers can now pay with PayLah.
As part of its partnership with the Indonesian ride-hailing firm, DBS Bank’s payment feature has been made available in the Gojek app for both iOS and Android users in Singapore, both companies announced on Thursday.
Through integrating DBS PayLah! in the Gojek app, our riders will have greater flexibility to choose their preferred payment methods, which allows for a more seamless travel and payment experience with every ride, said the general manager of Gojek Singapore, Lien Choong Luen, in a media statement.
Gojek customers will be able to add DBS PayLah! as a preferred payment method for their rides after a one-time authorization and set-up. According to Gojek, about 35 percent of its daily ride-hailing transactions are paid for in cash.
This presents an opportunity for DBS and Gojek to encourage users to adopt digital payments, the companies noted.
As Indonesia is a key growth market for DBS, DBS and Gojek are now exploring collaboration opportunities in Indonesia, including cross-marketing initiatives. Ride-hailing company Gojek is headquartered in Indonesia, where DBS has more than 460,000 digibank customers.
Following the success of DBS and Gojek’s partnership in Singapore, where Gojek recently celebrated their 10 million-trip milestone, we have also entered the next phase of our partnership in Indonesia, said Shee Tse Koon, DBS country head for Singapore.
Questions & Answers
Q.How will the integration of Gojek into DBS PayLah! Benefit users?
How will the integration of Gojek into DBS PayLah! Benefit users?
Users of DBS PayLah! Will find Gojek integrated within their app, offering greater flexibility to choose payment methods. This aims to provide a more smooth travel and payment experience for Gojek riders, enhancing convenience for daily transactions.
Q.What is the primary goal for DBS and Gojek by encouraging digital payments?
What is the primary goal for DBS and Gojek by encouraging digital payments?
The companies aim to encourage users to adopt digital payments, capitalising on the fact that approximately 35 percent of Gojek's daily ride-hailing transactions are currently paid for in cash. This presents an opportunity for increased digital adoption.
Q.Where are DBS and Gojek planning further collaboration after their Singapore partnership?
Where are DBS and Gojek planning further collaboration after their Singapore partnership?
Following their successful partnership in Singapore, DBS and Gojek are now exploring collaboration opportunities in Indonesia. This includes potential cross-marketing initiatives, using Indonesia as a key growth market for DBS where it has many digibank customers.
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