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Ford recalls nearly 2,500 vehicles to update engine software

By Aiko Tanaka
1 min read
Ford Cmax
Ford Cmax
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Ford Vietnam has issued a recall order of 2,470 Ranger and Everest vehicles to update the software in the transmission control module (TCM) and powertrain control module (PCM).

The recall program will begin on March 16 this year and last until March 15, 2023.

The affected vehicles were produced between September 2019 to February 2020 in Thailand and imported by Ford Vietnam for distribution in the local market.

According to the company, the issues could cause problems for transmission oil pumps, which can lead to torsional vibrations while the engine accelerates and decelerates and lead to transmission malfunction, increasing the risk of collision.

Authorized dealerships will provide free inspection and repair and the whole process will take about two hours to complete.

Ford Vietnam said it will still carry out the replacement for drivers of Ford Ranger and Ranger Raptor models imported to the country by the Ford Motor Company.

Ford sold 24,663 vehicles last year, accounting for 8.7 percent of total car sales, according to the Vietnam Automobile Manufacturers Association.

Questions & Answers

Q.

Which specific vehicle models are affected by this recall?

A.

The recall applies to Ford Ranger and Everest vehicles. It also mentions replacement will be carried out for drivers of Ford Ranger and Ranger Raptor models imported by the Ford Motor Company.

Q.

What is the reason for this recall, and what are the potential consequences of the issues?

A.

The recall is to update software in the transmission control module and powertrain control module. These issues could cause problems for transmission oil pumps, leading to torsional vibrations and potential transmission malfunction, increasing collision risk.

Q.

How long will the repair process take for affected vehicles?

A.

Authorized dealerships will provide free inspection and repair. The entire process for the software update and repair is expected to take approximately two hours to complete.

Q.

When does the recall program start and how long will it run?

A.

The recall program is scheduled to commence on March 16 this year. It will continue until March 15, 2023, for all affected vehicles.

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