FedEx brings packages to 7-Eleven stores
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FedEx Express, a subsidiary of FedEx Corp and convenience store chain 7-Eleven, announced today that customers and online shoppers can collect their packages at selected 7-Eleven stores. The service is only applicable to shipments of up to 10 kilograms in weight and 105 cm in dimension and with a total value for customs of no more than US$500 per shipment.
FedEx Express, a subsidiary of FedEx Corp and convenience store chain 7-Eleven, announced today that customers and online shoppers can collect their packages at selected 7-Eleven stores. The service is only applicable to shipments of up to 10 kilograms in weight and 105 cm in dimension and with a total value for customs of no more than US$500 per shipment.
Customers simply need to reply to their FedEx pre-delivery notification message and indicate their preferred 7-Eleven location. They will then receive an SMS message with the pick-up details. Customers are required to present both the air waybill number and SMS message at their chosen 7-Eleven store upon pick-up.
Packages must be collected within five days. Anthony Leung, managing director, FedEx Express, Hong Kong and Macau said the company’s retail service network expansion was a response to market needs. Rose Yeung, sales and marketing director, 7-Eleven Hong Kong and Macau, said this represented “another step forward in expanding our service portfolio, which includes bill payment, ticketing, self pick-up and donations.”
Questions & Answers
Q.Which specific stores offer this new package collection service?
Which specific stores offer this new package collection service?
Customers can collect their packages at selected 7-Eleven stores. The article does not specify which particular locations are part of this service.
Q.What is the maximum weight and value allowed for packages collected through this service?
What is the maximum weight and value allowed for packages collected through this service?
Shipments are limited to a maximum weight of 10 kilograms and a dimension of 105 cm. The total value for customs must not exceed US$500 per shipment.
Q.How do customers arrange for their package to be sent to a 7-Eleven store?
How do customers arrange for their package to be sent to a 7-Eleven store?
Customers need to reply to their FedEx pre-delivery notification message. They must indicate their preferred 7-Eleven location to use the service.
Q.What is the deadline for customers to collect their packages from a 7-Eleven store?
What is the deadline for customers to collect their packages from a 7-Eleven store?
Customers must collect their packages within five days of them arriving at the selected 7-Eleven store. The article does not specify penalties for late collection.
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