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Faster way to shop online with Visa

By Minjun Park
2 min read
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In this article (5)

According to Visa Consumer Payment Attitudes Study 2015, 67% of Malaysians shop online at least once a month, an increase from 53% in 2014.

However, 81% of online shoppers in the country have abandoned a purchase because it took too much time to complete the payment process, revealed a study conducted by eCommerce Monitor in 2015.

Now, online and mobile shoppers can purchase their desired items without much fuss because there is a better way to do so.

Visa has just officially launched its Visa Checkout in Malaysia, a fast, easy and secure payment service that allows Malaysian consumers to pay for goods online, on any device, in just a few clicks.

All users need to do is enter their username and password rather than a 16-digit credit card number, and select their required Visa credit, debit or prepaid card to complete the transaction.

Visa country manager for Malaysia Ng Kong Boon noted the increasing significance of technology becoming part of Malaysians’ everyday lifestyle, including shopping online and on mobile devices.

“Visa Checkout is designed to improve the digital shopping experience by making the payment process fast and secure, reducing the number of steps required to complete an online purchase.

“We have partnered with several key merchants in the country to be part of our launch and we are confident consumers will embrace Visa Checkout across all their devices,” said Ng, adding that at least 100 merchants are expected to engage in Visa Checkout by year end.

Visa Checkout is now accepted at a wide variety of online merchants in Malaysia including Golden Screen Cinemas (GSC), Superbuy.com, SweetSpot Digital, Little Whiz, Twenty3, Avenue 86, CUTI, Malindo Air and Lelong.my.

There are also 13 banks in Malaysia on board for this service, with Maybank being the first bank to enrol Visa cardholders for the service and offer Visa Checkout acceptance to merchants across the country.

With the roll-out of Visa Checkout, Visa aims to concentrate on its existing cardholders for this service.

“Today, we have more than 20 million debit and credit cards issued in the market, and all these cards will be targeted for the Visa Checkout enrolment. Of course, new customers are welcome to enrol too,” shared Ng.

In conjunction with the Visa Checkout launch, both GSC and Malindo Air are giving special offers to Visa Checkout users.

Customers can enjoy normal movie tickets at a flat fee of RM8 until June 3, with a maximum of six tickets per Visa card per transaction.

Those purchasing Malindo Air flight tickets or holiday packages with minimum transaction of RM250 will get a RM50 discount code for subsequent purchases from the airline.

Both offers are subjected to terms and conditions.

Questions & Answers

Q.

What problem does Visa Checkout aim to solve for Malaysian online shoppers?

A.

The service addresses the issue that 81% of online shoppers in Malaysia have abandoned a purchase due to a payment process taking too much time. Visa Checkout simplifies this by allowing payment in just a few clicks.

Q.

How does Visa Checkout simplify the online payment process for users?

A.

Users can pay by entering a username and password instead of their 16-digit credit card number. They then select their preferred Visa credit, debit, or prepaid card to complete the transaction quickly.

Q.

Which specific merchants are already accepting Visa Checkout in Malaysia?

A.

Visa Checkout is accepted at Golden Screen Cinemas, Superbuy.com, SweetSpot Digital, Little Whiz, Twenty3, Avenue 86, CUTI, Malindo Air, and Lelong.my. At least 100 merchants are expected to engage by year end.

Q.

Which Malaysian bank was the first to support Visa Checkout for its cardholders?

A.

Maybank was the first bank in Malaysia to enrol its Visa cardholders for the service. It also offers Visa Checkout acceptance to merchants across the country, with 13 banks on board in total.

Reader pulse

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