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Empire State Building Store sets tourist retail benchmark

By Sarah Chen
1 min read
Empire State Building Store Merchandise 1
Empire State Building Store Merchandise 1
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North American travel retail firm Hudson Group has announced the unveiling of the Empire State Building Store, part of the reimagined Empire State Building Observatory experience. The newly renovated 4500sqft retail space offers more than 800 items exclusive to the property, including destination mementos, curated souvenirs, and modern luxury, as well as a new shop-in-shop experience, Empire on Fifth.

“With our US$160 million Observatory upgrade, the redesign of the Empire State Building Store elevates the retail experience at the building and caters to our guest’s interests,” said senior VP of the Observatory Jean-Yves Ghazi.

Empire State Building Store sets tourist retail benchmark

“From the King Kong section to exclusive merchandise from top brands Baccarat Crystal, Puma, Swarovski and more, there truly is something for everyone”.

The Empire State Building Store is one of more than 300 specialty retail locations operated by Hudson Group.

Empire State Building Store sets tourist retail benchmark

“Hudson Group is elevating the gift store experience in our properties across North America by bringing 30 years of travel retail experience to tourism,” said Hudson Group CEO Roger Fordyce. “We could not be prouder to partner with Empire State Realty Trust to offer this new amenity to visitors at the most recognised building in the world, the Empire State Building”.

 

Questions & Answers

Q.

What is the size of the new retail space at the Empire State Building?

A.

The newly renovated Empire State Building Store spans 4,500 square feet. It offers over 800 items, many of which are exclusive to the property, for visitors to the Observatory experience.

Q.

Which company is responsible for operating the Empire State Building Store?

A.

North American travel retail firm Hudson Group operates the new store. This location is one of over 300 specialty retail spaces managed by Hudson Group across North America.

Q.

What kind of products can visitors expect to find in the new store?

A.

The store offers destination mementos, curated souvenirs, and modern luxury items. It also features a King Kong section and exclusive merchandise from brands like Baccarat Crystal, Puma, and Swarovski.

Reader pulse

Is this new store a major shift for tourist retail?

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