Domino’s To Use Self-Driving Vehicle To Deliver Pizza

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Domino’s Pizza and Nuro, a robotics company have partnered to bring out an autonomous pizza delivery unmanned vehicle known as the R2. Dominos will use Nuro’s unmanned fleet to serve select Houston Domino’s customers who place orders online. This partnership will expand Nuro’s autonomous delivery operations, which have been running in the Houston metro area since March 2019.
Select customers who order online from one of Domino’s participating stores will have the opportunity to use Nuro’s autonomous delivery. Once they have opted in, customers can track the vehicle via the Domino’s app and will be provided with a unique pin code to unlock the compartment to get their pizza.
Kevin Vasconi, Domino’s executive vice president and chief information officer, said, “We are always looking for new ways to innovate and evolve the delivery experience for our customers. Nuro’s vehicles are specially designed to optimize the food delivery experience, which makes them a valuable partner in our autonomous vehicle journey. The opportunity to bring our customers the choice of unmanned delivery experience, and our operators an additional delivery solution during a busy store rush, is an important part of our autonomous vehicle testing.”
Questions & Answers
Q.Which specific area will be served by the autonomous pizza delivery vehicles?
Which specific area will be served by the autonomous pizza delivery vehicles?
The Nuro unmanned fleet will be used to serve select Domino's customers who place online orders within the Houston metropolitan area. Nuro's autonomous delivery operations have been active there since March 2019.
Q.How will customers retrieve their pizza from the self-driving vehicle?
How will customers retrieve their pizza from the self-driving vehicle?
Customers who opt in can track the vehicle using the Domino’s app. They will then be given a unique pin code to unlock the compartment on the Nuro vehicle and collect their pizza.
Q.What is the stated benefit for Domino's operators using this autonomous delivery method?
What is the stated benefit for Domino's operators using this autonomous delivery method?
Kevin Vasconi, an executive vice president at Domino's, stated that the unmanned delivery option provides an additional solution for operators. This is particularly useful for stores experiencing a busy rush.