DHL Signs EMS Deal with Pos Indonesia

1 min readJan 29, 20166:24 AM

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International logistics service provider DHL Express has signed an addendum to the cooperation agreement with PT Pos Indonesia (Persero) for an Express Mail Service (EMS) to overseas destinations.

The agreement was signed on Wednesday, January 20 by DHL Express Indonesia’s senior technical advisor Ahmad Mohamad and PT Pos’ president director Gilarsi Wahyu Setijono.

The collaboration is aimed at supporting the growth of small and medium enterprises (SMEs) in Indonesia, through the provision of a reliable international express delivery service to more than 220 countries and territories within DHL’s global network; facilitating the growth of SMEs on a global scale.

The partnership was first developed in 2005, and has since provided significant benefits for SMEs through the opening of access to global markets. Pos Indonesia can learn best practices in handling international express delivery service through this cooperation.

“The most important thing is that, through this cooperation, Pos Indonesia and DHL Express Indonesia can grow and advance together to serve the people of Indonesia,” Gilarsi said.

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What this means

This extended agreement solidifies DHL's position in Indonesia, tapping into the burgeoning SME export market. By using Pos Indonesia's domestic reach and existing 2005 partnership, DHL aims to dominate international express delivery, especially for smaller businesses. This puts considerable pressure on rival logistics providers in Indonesia, who must now offer comparable smooth global access and competitive pricing. The risk for DHL lies in ensuring consistent service quality across such a vast network, maintaining its reputation while integrating with a state-owned entity. This alliance mirrors the strategic tie-ups seen in other Asian markets where global players partner with local giants. The key thing to watch next is how quickly the expanded service rolls out across Pos Indonesia's branches and the resulting pricing structures.

Aiko Tanaka

Questions & Answers

What is the primary goal of this addendum to the agreement?

The addendum aims to support the growth of Indonesian small and medium enterprises. It does this by providing a reliable international express delivery service to over 220 countries and territories via DHL's global network.

When was the original partnership between DHL Express and Pos Indonesia established?

The partnership between DHL Express and Pos Indonesia was first developed in 2005. It has since offered significant benefits to SMEs by opening access to global markets for their products and services.

What benefit does Pos Indonesia gain from this renewed cooperation?

Through this cooperation, Pos Indonesia can learn best practices in handling international express delivery services. This allows them to enhance their operational capabilities within the logistics sector.

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