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DHL conferred Best Logistics Service Provider – Express at the 2018 Asian Freight, Logistics and Supply Chain Awards

By Sarah ChenSingapore
2 min read
DHL LFights
DHL LFights
In this article (5)

DHL affirmed its position as the world’s leading logistics company when it was conferred Best Logistics Service Provider — Express for the 29th time at last night’s 30th Asian Freight, Logistics and Supply Chain Awards (AFLAS). The award was presented to DHL at a ceremony held yesterday in Shanghai, China.

The awards come as DHL continues to invest significantly in the Asia Pacific region, in order to constantly improve its offerings in integrated logistics and boost customer satisfaction. The AFLAS are the only Asian logistics awards to be decided by customer votes alone, giving them a well-earned reputation as an authority on customer sentiment in the logistics industry.

“We are humbled to be named the Best Logistics Service Provider — Express for the 29th time. We believe our customers see the real value we bring to them as we continue to invest in our people and infrastructure to deliver quality service such as the expansion of our Delhi Gateway and Central Asia Hub. These awards clearly demonstrate the trust our customers have in us — we have worked hard to earn their trust, and will continue to outperform the competition to exceed customers’ expectations,” said Ken Lee, CEO, DHL Express Asia Pacific.

Wu Dong Ming, CEO of DHL Express China, said, “Winning this award is testament to the strength of our extensive international network and we are honored by the win. As we continue building on our achievements, we remain focused on our customers. We are constantly enhancing our infrastructure and air connectivity to deliver the best quality and customer experience every day.”

The AFLAS Awards is organized by Asia Cargo News to honor companies in the logistics industry that exemplify excellence in leadership, as well as consistency in service quality, innovation, customer relationship management and reliability. Over 15,000 readers and e-news subscribers of Asia Cargo News were asked to nominate who they viewed as the best service providers.

Questions & Answers

Q.

How are the winners of the AFLAS awards decided?

A.

The AFLAS awards are decided solely by customer votes, making them a recognised measure of customer sentiment in the logistics industry. Over 15,000 readers and e-news subscribers of Asia Cargo News nominate their preferred service providers.

Q.

What is DHL's strategy for maintaining its leading position in the Asia Pacific region?

A.

DHL continues to invest significantly in the Asia Pacific region to improve its integrated logistics offerings and boost customer satisfaction. This includes expanding infrastructure like their Delhi Gateway and Central Asia Hub.

Q.

Who organises the Asian Freight, Logistics and Supply Chain Awards?

A.

The AFLAS Awards are organised by Asia Cargo News. They aim to honour companies in the logistics industry demonstrating excellence in leadership, consistent service quality, innovation, customer relationship management, and reliability.

Q.

What specific achievements or investments did DHL mention in their statements?

A.

DHL highlighted the expansion of their Delhi Gateway and Central Asia Hub. They also referenced their extensive international network and continuous efforts to enhance infrastructure and air connectivity.

Reader pulse

What does DHL's win signal?

18,761 votes so far

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