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Coles Lifts Underlying Profit to $1.26 Billion as Supermarket Sales Surge

By Rajiv Menon
2 min read
Coles Lifts Underlying Profit to $1.26 Billion as Supermarket Sales Surge
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Coles Group lifted underlying annual profit 13.7 per cent to A$1.26 billion in Melbourne, powered by grocery volume and fast-expanding digital channels.

Group sales revenue advanced 2.8 per cent to A$45.58 billion across the 2026 financial year. Reported net profit came in lower at A$1.09 billion after the grocer set aside A$235 million to cover remediation costs and penalties from a Federal Court staff underpayment judgment.

Supermarkets drove the operating momentum. Core grocery revenue rose 3.7 per cent to A$41.47 billion, while division earnings before interest and tax increased 12.2 per cent to A$2.37 billion as the retailer took market share. Supermarket e-commerce sales jumped 26.4 per cent to A$5.6 billion, pushing the group’s automated customer fulfilment centres into positive earnings in their second full year of operation.

Shoppers pinched by living costs continued to trade down to private labels and loyalty discounts while eating more meals at home. That grocery strength insulated Coles from regional retail headwinds, contrasting with discretionary Asian department store and hypermarket chains that continue to struggle against softer household demand.

Liquor Slump and In-Store Shrink

The liquor arm proved the main drag on the group balance sheet. Liquor sales slipped 3.3 per cent to A$3.55 billion, and division operating earnings plunged 47.8 per cent to A$59 million. Management responded with a multi-year restructuring plan that includes shutting standalone shops, co-locating bottle shops alongside supermarkets, and bundling food and beverage offerings.

Security issues also weighed on store operations. Victoria recorded an 85 per cent surge in threatening incidents against staff over two years, pushing Coles to trial facial recognition systems, though management has not committed to a full network rollout.

Restructuring Corporate Roles Under Accenture Deal

Coles will cut hundreds of corporate jobs in the 2027 financial year as part of an expanded technology partnership with Accenture. The retailer plans to spend about A$190 million during the year on restructuring and redundancy costs to establish a dedicated capability centre.

Store and customer-facing teams will remain exempt from the staff reductions, with the company offering reskilling pathways for affected corporate workers. Capital expenditure will increase in parallel, with Coles allocating an extra A$300 million across FY27 and FY28 to fund technology upgrades, store refurbishments, and 45 new supermarket openings.

Questions & Answers

Q.

Why was Coles' reported net profit lower than its underlying profit, despite strong supermarket sales?

A.

Reported net profit was lower because the grocer set aside A$235 million. This provision covered remediation costs and penalties from a Federal Court judgment regarding staff underpayments.

Q.

What initiatives is Coles undertaking to address the poor performance of its liquor division?

A.

Management is implementing a multi-year restructuring plan. This includes closing standalone shops, co-locating bottle shops with supermarkets, and bundling food and beverage offerings.

Q.

How will Coles' new technology partnership with Accenture affect its workforce?

A.

Coles will cut hundreds of corporate jobs in the 2027 financial year, incurring around A$190 million in restructuring and redundancy costs. Store and customer-facing teams are exempt from these reductions.

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