Chinese visitors can now use Alipay in The Dubai Mall
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Alipay, the world’s largest online and mobile payment platform operated by Ant Financial Services Group, and The Dubai Mall, the world’s largest and most-visited retail and entertainment destination, located in the heart of the prestigious Downtown Dubai, today jointly announced that Chinese mainland visitors can now use Alipay to pay for a wide range of shopping, dining and must-see leisure attractions.
With the remarkable growth and importance of Chinese tourism to Dubai, The Dubai Mall is continuing to look at ways to accommodate their needs, which includes multilingual Guest Services staff and Chinese language Mall Guides.
Chinese visitors can now look for stores across The Dubai Mall through Alipay’s in-app Discover platform, and pay for their orders in RMB via Alipay at the cashiers.
Key destinations include The Souk, an elegantly designed precinct featuring jewellery shops, accessory outlets, traditional Arab clothing and handicraft stores; or The Village, which offers a rich collection of denim brands and brings an outdoor community feel with tree-lined walkways, cafés and restaurants; or the newly expanded Fashion Avenue, which provides a significant boost to Dubai’s premium shopping options, with over 150 luxury shopping and dining experiences including flagships and new concepts.
In addition, Chinese visitors can use Alipay at all The Dubai Mall’s popular entertainment attractions including Dubai Aquarium & Underwater Zoo, the newly opened VR Park, Dubai Ice Rink and At the Top, Burj Khalifa, the world’s highest observation deck with an outdoor terrace.
“91% of Chinese tourists claimed they would show greater willingness to spend and shop if overseas merchants accepted Chinese mobile payments.”
With a total internal floor area of 5.9 million sq ft, The Dubai Mall has 3.77 million sq ft of gross leasable space and over 1,300 retail outlets including two anchor department stores – Galeries Lafayette and Bloomingdale’s – and over 200 global food and beverage outlets. The Dubai Mall offers an unparalleled retail mix combined with world-class dining, entertainment and leisure attractions.
The Dubai Mall, the world’s largest shopping and entertainment destination, is part of Downtown Dubai, Emaar Properties’ flagship mega-development.
Alipay currently has over 520 million active users in China. According to a report from Alipay and Nielsen, ease of payments is also a leading factor when it comes to key purchase decisions for Chinese tourists. 91% of Chinese tourists claimed they would show greater willingness to spend and shop if overseas merchants accepted Chinese mobile payments.
Statistics by The Department of Tourism and Commerce Marketing in Dubai show that over 764,000 Chinese tourists visited Dubai in the fiscal year of 2017, with a year-on-year growth of 41%, ranking China as the 5th largest source market of Dubai. Over 68,000 Chinese tourists visited Dubai this January*.
Questions & Answers
Q.What other measures has The Dubai Mall implemented to cater to Chinese tourists?
What other measures has The Dubai Mall implemented to cater to Chinese tourists?
The Dubai Mall has also introduced multilingual Guest Services staff and Chinese language Mall Guides to accommodate the needs of Chinese visitors.
Q.Which specific areas within The Dubai Mall allow Chinese visitors to use Alipay?
Which specific areas within The Dubai Mall allow Chinese visitors to use Alipay?
Chinese visitors can use Alipay in The Souk, The Village, and the newly expanded Fashion Avenue, among other retail outlets.
Q.What entertainment attractions in The Dubai Mall accept Alipay payments?
What entertainment attractions in The Dubai Mall accept Alipay payments?
Visitors can use Alipay at attractions like Dubai Aquarium & Underwater Zoo, VR Park, Dubai Ice Rink, and At the Top, Burj Khalifa.
Q.How significant is the Chinese tourism market to Dubai?
How significant is the Chinese tourism market to Dubai?
China was Dubai's 5th largest source market in 2017, with over 764,000 Chinese tourists visiting, representing a 41% year-on-year growth.
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