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China Airlines’ new contract extends its partnership with Frankfurt Cargo Services (FCS) beyond 25 years

By Maria Santos
1 min read
China Airlines Boeing 777 300ER TPE
China Airlines Boeing 777 300ER TPE
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Frankfurt Cargo Services (FCS) has earned a new multi-year cargo handling contract with China Airlines, extending their partnership at Frankfurt Airport, Germany’s biggest air cargo gateway, to more than 25 years.

China Airlines signed its first cargo handling agreement in 2000 with FCS, a subsidiary of Worldwide Flight Services (WFS), part of the SATS Group. Today, it is the most longstanding airline customer of FCS, transporting some 25,000 tons of cargo annually on its Boeing 777 flights connecting Frankfurt and Taipei.

The new contract commences in August 2024. It also further extends China Airlines’ partnership with WFS, which provides cargo handling for the airline in Belgium, Denmark, France, Germany, Ireland, Spain, and the United Kingdom as well as in India, Thailand, and North America.

“Over two decades, we have established a strong collaboration and partnership with China Airlines and its team in Germany. We are proud of the reliable flight operations we jointly deliver and appreciative of the airline’s long-term commitment to FCS. Our success in winning this most recent tender in a very competitive commercial environment is driven by our constant focus on providing high quality service levels and competitive advantages for China Airlines and its customers,” said Claus Wagner, Managing Director of FCS.

FCS is the largest airline-independent cargo handler at Frankfurt Airport, Europe’s largest cargo airport. With a 48,000 square metres warehouse offering direct access to the airport apron, FCS serves some 50 international airline customers and handles about 600,000 tons per annum. This includes growing volumes of temperature-controlled pharma shipments in its dedicated Good Distribution Practice (GDP) and IATA CEIV Pharma-certified facility.

FCS also provides solutions for e-commerce and special handling and storage for vulnerable cargo and Dangerous Goods shipments, including radioactive material.

Questions & Answers

Q.

What kind of cargo does China Airlines typically transport on these flights?

A.

China Airlines transports approximately 25,000 tons of cargo annually between Frankfurt and Taipei. FCS also handles growing volumes of temperature-controlled pharma shipments and provides solutions for e-commerce, vulnerable cargo, and Dangerous Goods.

Q.

Beyond Frankfurt, which other regions benefit from WFS's cargo handling services for China Airlines?

A.

WFS provides cargo handling for China Airlines in several European countries including Belgium, Denmark, France, Ireland, Spain, and the United Kingdom. Services are also extended to India, Thailand, and North America.

Q.

How does FCS ensure the quality and specific needs of the cargo it handles?

A.

FCS maintains a focus on high quality service levels, including a dedicated GDP and IATA CEIV Pharma-certified facility for temperature-controlled shipments. They also offer solutions for e-commerce, vulnerable cargo, and Dangerous Goods.

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