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Changi Airport Group names DHL Partner of the Year

By Minjun ParkSingapore
2 min read
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Changi Airport Group (CAG) recognized its top airline partners at the Changi Airline Awards 2017, where a total of 25 awards were presented to airlines whose efforts over the past year contributed significantly to the growth and development of the Singapore air hub.

The Partner of the Year award was presented to DHL Express, in recognition of their strong partnership with CAG to grow and strengthen Changi Airport’s air cargo hub status. DHL Express launched their fully-automated South Asia Hub at Changi Airfreight Centre in October 2016, which tripled their cargo handling capacity to 628 tonnes during the peak processing window, and increased their parcel-sorting speed by six-fold  to 24,000 shipments and documents per hour.

DHL Express also added new flights through its joint venture (JV) airlines and other airline partners. Last year, with the expansion of the DHL Express operations, Changi Airport welcomed Neptune Air and the return of K-Mile.  As of April 2017, the company’s JV and partner freighter flights at Changi Airport totalled over 30 weekly services or about 12% of Changi’s total weekly freighter services.

Sean Wall, Executive Vice President, Network Operations and Aviation, DHL Express Asia Pacific said, “The successful launch of our South Asia Hub last year was made possible thanks to the close collaboration we had with Changi Airport Group as well as the Singapore Government. As the heart of our DHL network in South and Southeast Asia, the South Asia Hub in Singapore has allowed us to add more network flights in and out of the country to meet our customers’ needs, and to further capitalize on the country’s prime position for regional and global trade. Singapore remains a strategic node in our global network and we are honored to be named Partner of the Year by the Changi Airport Group.”

Speaking at the awards event, Mr Lee Seow Hiang, CEO of CAG said, “As we celebrate our successes, we will continue to transform Changi Airport, in preparation for challenges in the future. We will do so by catering supply for future growth, as well as working with our partners to grow sustainable demand for aviation services. Mr Lee mentioned the Airport Collaborative Decision Making (ACDM) initiative as an example of Changi Airport adding capacity to the existing airport eco-system. He said, “ACDM was only possible with the strong support and commitment of all our airline, ground handling and airport partners. As a result, there has been a reduction of 90 seconds in the average taxing time for departing flights during peak hours, translating into fuel savings for airlines.”

Changi Airport saw a record-breaking 58.7 million passengers passing through its gates, a growth of 5.9% year-on-year.

2016 was a positive year for the aviation industry, with lower oil prices offering some respite amidst a highly competitive environment. Changi Airport saw a record-breaking 58.7 million passengers passing through its gates, a growth of 5.9% year-on-year. Changi also welcomed four new airline partners and eight new city links during the year. The airport is on track to receive 60 million passengers in 2017.

Questions & Answers

Q.

What improvements did DHL Express's new South Asia Hub bring to its cargo operations at Changi Airport?

A.

The new hub tripled DHL Express's cargo handling capacity to 628 tonnes during peak times and increased parcel-sorting speed six-fold to 24,000 shipments and documents per hour. This significantly strengthened their operations at Changi.

Q.

How did the expansion of DHL Express operations impact Changi Airport's air freight services in the past year?

A.

The expansion led to Changi Airport welcoming Neptune Air and the return of K-Mile. As of April 2017, DHL's joint venture and partner freighter flights accounted for over 30 weekly services, about 12% of Changi's total.

Q.

What was the purpose of the Airport Collaborative Decision Making (ACDM) initiative at Changi Airport?

A.

The ACDM initiative aimed to add capacity to the existing airport ecosystem. It successfully reduced the average taxing time for departing flights during peak hours by 90 seconds, leading to fuel savings for airlines.

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