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Cebu Pacific enhances Manage Booking portal

By Aiko TanakaPhilippines
1 min read
Cebu Pacific now accepts PayPal payments
Cebu Pacific now accepts PayPal payments
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The Philippines’ largest national flag carrier, Cebu Pacific (CEB), has enhanced its Manage Booking portal to allow passengers to easily update their contact information after booking has been finalized. This is available for both passengers who booked online or through a travel agency.
“Now more than ever, we have seen how important it is for airlines to have the accurate passenger contact information – not only to keep passengers updated on any flight changes but also to support contact tracing efforts if needed,” said Candice Iyog, CEB Vice President for Marketing & Customer Experience.
The improved Manage Booking portal also aims to provide support to local government units in the Philippines who require passenger details prior to the flight.
“We believe that with this multi-layered approach to safety and convenience, we will be able to restore trust and confidence in air travel for everyone,” she added.
Beginning today, passengers may conveniently update their contact information anytime, from post-booking until check-in, through CEB’s Manage Booking portal on the website.
Cebu Pacific increased its number of flights between Dubai and Manila to twice weekly beginning August 13. Dubai-Manila flights are scheduled every Monday and Friday, while the Manila-Dubai route operates every Sunday and Thursday.

Questions & Answers

Q.

What is the primary new feature of Cebu Pacific’s enhanced Manage Booking portal?

A.

The enhanced portal allows passengers to easily update their contact information after their booking has been finalised. This functionality is available to those who booked either online or through a travel agency.

Q.

What are the key reasons Cebu Pacific gives for implementing these changes to its portal?

A.

Cebu Pacific states it is vital for airlines to have accurate passenger contact information to keep passengers updated on flight changes and to support contact tracing efforts. It also assists local government units with passenger details.

Q.

When can passengers use the updated Manage Booking portal to update their contact details?

A.

Passengers can conveniently update their contact information anytime from the moment of post-booking until they check-in for their flight. This feature is available beginning today.

Q.

How often does Cebu Pacific now operate flights between Dubai and Manila?

A.

Cebu Pacific has increased its flight schedule between Dubai and Manila to twice weekly. Dubai to Manila flights are scheduled for Mondays and Fridays, while Manila to Dubai flights are on Sundays and Thursdays.

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