Cebu Pacific cancels Indonesia flights due to volcano eruption
In this article (4)
Cebu Pacific has announced the cancellation of its flights to and from Bali, Indonesia on Tuesday, Nov. 28.
The statement was issued due to the eruption of Mount Agung volcano and the closure of the Ngurah Rai International airport in Denpasar.
The affected flights are:
• 5J 279 (Manila-Denpasar) ETD 350am / ETA 750am
• 5J 280 (Denpasar-Manila) ETD 835am / ETA 1240pm
“We sincerely apologize for any inconvenience this may cause,” the airline said.
The company said guests with confirmed bookingswill be moved to the next available Cebu Pacific flight.
The guests may also opt to rebook their flights within the next 30 days, or place the cost of the ticket in a Travel Fund for future use.
Questions & Answers
Q.Which flights specifically have been cancelled by Cebu Pacific?
Which flights specifically have been cancelled by Cebu Pacific?
The cancelled flights are 5J 279, travelling from Manila to Denpasar, and 5J 280, operating from Denpasar to Manila. These specific flight numbers were mentioned as affected by the volcano eruption.
Q.What options are available to passengers whose flights have been cancelled?
What options are available to passengers whose flights have been cancelled?
Passengers have three options: they can be moved to the next available Cebu Pacific flight, rebook their flight within 30 days, or place the ticket cost into a Travel Fund for future use.
Q.Why did Cebu Pacific cancel its flights to Indonesia?
Why did Cebu Pacific cancel its flights to Indonesia?
Cebu Pacific cancelled flights due to the eruption of Mount Agung volcano and the subsequent closure of Ngurah Rai International Airport in Denpasar. This made air travel to and from Bali impossible.
Reader pulse
What's the biggest retail impact?
17,234 votes so far