Apparel retailer Bossini reveals customer data hack

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Hong Kong-based apparel retailer Bossini says its database of loyalty program members and online customers was hacked earlier this month.
The company says the information accessed without authorization on or around June 3 included customers’ names, addresses, phone numbers, email addresses, gender, age range and month of birth.
“The leaked files do not contain any information on the identification card numbers and credit card numbers or payment information of these customers,” the company said in a statement released under the name of its chairman Bess Tsin.
“Upon discovery, we took immediate action to contain the event and commenced a detailed investigation with the assistance of a leading cybersecurity firm. With the steps taken, we believe that the data breach situation has been contained.”
Customers with concerns about the breach have been invited to email Bossini at the address [email protected] for further information.
Tsin said that for customers to complete a purchase on its website they are directed to a secure third-party payment gateway. No credit card information is stored by Bossini during any transactions either instore or online.
Bossini has reported the data breach to Hong Kong police.
“We will continue to monitor the security of our systems and take further steps as necessary and as of now, to the best of our knowledge and that of our cyber security adviser, we have substantially secured the company’s systems,” said Tsin.
Questions & Answers
Q.What customer information was compromised in the data breach?
What customer information was compromised in the data breach?
The unauthorised access included customers’ names, addresses, phone numbers, email addresses, gender, age range and month of birth. Identification card numbers, credit card numbers, or other payment information were not included.
Q.When did Bossini discover the data hack occurred?
When did Bossini discover the data hack occurred?
The company states that the information was accessed without authorisation on or around June 3. Upon discovery, they took immediate action to contain the event and began a detailed investigation.
Q.What steps has Bossini taken since discovering the data breach?
What steps has Bossini taken since discovering the data breach?
Bossini took immediate action to contain the event and started a detailed investigation with a leading cybersecurity firm. They have also reported the data breach to the Hong Kong police.
Q.Does Bossini store customers' credit card details?
Does Bossini store customers' credit card details?
No, Bossini does not store credit card information for any transactions. Customers completing purchases on their website are directed to a secure third-party payment gateway for processing.
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