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AIS upgrades to Netcracker’s revenue management solution

By Maria SantosThailand
1 min read
AIS Thailand Bkk
AIS Thailand Bkk
In this article (4)

Advanced Info Service (AIS) in Thailand is upgrading to Netcracker 12 to deliver a better digital customer experience and meet myriad internal business objectives.

As part of the engagement, AIS has also extended its use of Netcracker’s Professional Services in order to ensure the long-term success of the platform.

AIS is one of Thailand’s providers of mobile, fixed broadband and innovative digital services to approximately 41 million subscribers, advancing together with the evolution of the communications market to consistently meet the changing demands of the digital world.

As Thailand’s needs for next-generation communications services increase, AIS’ use of Netcracker Revenue Management solution will enable it to deliver the best possible customer experience without disruption. Netcracker 12 will future-proof AIS’ systems, supporting its operations in the long term as digital and other complex services become more prevalent.

Netcracker’s Revenue Management solution will also help AIS’ marketing and IT teams meet their sophisticated business and technical requirements, enabling more efficient and agile internal operations.

Questions & Answers

Q.

Which specific Netcracker product is AIS upgrading to improve its customer experience and business operations?

A.

AIS is upgrading to Netcracker 12. This solution is intended to provide a better digital customer experience and help the company achieve various internal business objectives, supporting its operations long-term.

Q.

What additional support has AIS secured from Netcracker to ensure the upgraded platform's continued effectiveness?

A.

AIS has prolonged its use of Netcracker's Professional Services. This extension is aimed at guaranteeing the platform's long-term success and smooth operation within the company's systems.

Q.

How many subscribers does AIS currently serve across its mobile, fixed broadband and digital service offerings?

A.

AIS provides mobile, fixed broadband and innovative digital services to approximately 41 million subscribers. It is one of Thailand's key providers in the communications market, evolving with changing digital demands.

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