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AirAsia X (AAX) has unveiled plans to resume flights between Kuala Lumpur and Sydney on Feb 14. Flights will initially be operated weekly on Mondays from Kuala Lumpur to Sydney, returning on Tuesdays. Flight D7 228 is scheduled to depart from Kuala Lumpur at 19:25, arriving in Sydney at 06:30. The return leg, flight D7 229, is slated to leave Sydney at 08:30 and arrive back in Kuala Lumpur at 14:15.
“Following our travel downtime over the last two years, and the recent completion of our restructuring process, we are thrilled to be able to relaunch and commence our gradual return to the skies. This would not have been possible without the overwhelming support from our guests and creditors and we thank them for their patience and understanding,” said Benyamin Ismail, CEO of AirAsia X. “Without any domestic routes AAX has been significantly affected by the pandemic. We now see light at the end of this long tunnel and we are working hard to operate again in all of our key markets, as one of the world’s leading low-cost medium-haul operators. Starting with flights to and from Sydney, we will progressively continue to honor outstanding bookings and Credit Accounts for our guests and creditors in other markets as soon as possible.”
The airline has confirmed that it will prioritize full redemptions for customers affected by the restructuring. AAX customers can reinstate their flight booking and utilize their credit account to book the flights.
Captain Suresh Kumar Bangah, COO of AirAsia X, said, “We have been very active on all-cargo flights throughout the pandemic and this has been a lifeline for us. For the first time, we are adding on passengers to supplement cargo revenue in our push to be a major combination carrier in this part of the world. Whilst take-up will be gradual, it can only get better in the coming months as more people return to the skies. We are ready for that pent-up demand.”
