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AccorHotels picks Ruckus Wireless as Wi-Fi vendor

By Sarah ChenHong Kong
1 min read
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AccorHotels Group  has selected Ruckus Wireless as the preferred Wi-Fi partner for its chain of more than 3,700 hotels in 90 countries.

The company has started implementing 802.11ac access point technology from the vendor at hotels including Novotel Hong Kong Nathan Bay Kowloon to improve performance for both customers and staff.

As part of the agreement, Ruckus ill also update the hotel group’ technical infrastructure to help support new standards and customer requirements.

“Our digital strategy is hyper-focused on our customers and owners—and their expectations for high-performance, multi-access, personalized Wi-Fi services,” said David Esseryk, vice president of guest technology and innovation at AccorHotels.

“Ruckus’ understanding of the hospitality industry and close relationship with global HSIA services providers made the choice clear-cut. We look forward to working together, streamlining processes and ultimately further enhancing our powerful brand DNA.”

Hotels require strong Wi-Fi infrastructure to support what is often a large number of concurrent users. Guests have also come to consider Wi-Fi as a must-have requirement.

Ruckus Wireless Wi-Fi technology includes unique selling points including directional, high-gain RF signal routing to improve coverage, performance and cost-effectiveness, making the company a popular choice for the hospitality sector.

Questions & Answers

Q.

Which specific AccorHotels property has begun implementing the new Wi-Fi technology?

A.

The Novotel Hong Kong Nathan Bay Kowloon hotel has started implementing the 802.11ac access point technology. This is part of the broader agreement between AccorHotels Group and Ruckus Wireless to upgrade Wi-Fi across the chain.

Q.

What additional services will Ruckus Wireless provide beyond installing new access points?

A.

Ruckus Wireless will also update the hotel group's technical infrastructure as part of the agreement. This is intended to help AccorHotels support new industry standards and meet evolving customer requirements for their Wi-Fi services.

Q.

What specific features of Ruckus Wireless technology make it suitable for hotels?

A.

Ruckus Wireless technology offers directional, high-gain RF signal routing. This feature helps to improve Wi-Fi coverage, performance, and cost-effectiveness across the hotel properties, making it a popular choice for the hospitality sector.

Q.

Why did AccorHotels choose Ruckus Wireless over other potential vendors?

A.

AccorHotels chose Ruckus due to their understanding of the hospitality industry and existing close relationships with global HSIA services providers. This combination made the selection a clear choice for their digital strategy.

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