Academy track
Retail Operations
Working guides on supply chain, store operations, fulfilment and merchandising, written around the constraints that are specific to Asian markets: fragmented logistics, cash on delivery, live commerce, and landlords who still set the terms.
How retail actually runs in Asia
Written for Store operators, supply chain and e-commerce managers
9 free guides in this track · updated regularly · each one downloadable as a PDF.
- 0112 min read
Retail supply chains in Southeast Asia: how goods actually move
Why a supply chain that works in Singapore breaks in Indonesia, and what retailers change when they cross a border: sourcing, ports, customs, warehousing and last mile.
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- 0211 min read
Omnichannel fulfilment in Asia: making stores part of the network
Ship-from-store, click and collect, marketplace fulfilment and live commerce, what each model demands from inventory accuracy, staffing and systems, and where each one breaks.
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- 0311 min read
Inventory planning for Asian retail: cover, cadence and the cash trap
How to set weeks of cover by market, why replenishment cadence matters more than forecast accuracy, and the three points where inventory quietly turns into locked-up cash.
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- 0412 min read
Last-mile delivery in Southeast Asia: costs, carriers and cash on delivery
Why the last mile behaves differently in every ASEAN market, how carrier mixes are usually built, and what cash on delivery does to returns, reconciliation and working capital.
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- 0510 min read
The store operations playbook: labour, standards and the daily routine
Rostering to traffic instead of to opening hours, the short list of standards that actually protect sales, and how multi-store operators keep execution consistent without adding head office.
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- 0610 min read
Live commerce operations: running sessions that actually make money
The operating model behind live selling in Asia: session planning, inventory holdback, host economics, and the fulfilment spike that follows every successful stream.
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- 079 min read
Returns management: policy, processing and getting stock back to sale
How returns policy shapes conversion and cost, what reverse logistics really costs per unit in Asia, and how to get returned stock back into a sellable state before it loses its value.
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- 0811 min read
Merchandising and range planning: building an assortment that fits the market
Range architecture, space allocation and localisation: how to decide what to carry in each market and how much space to give it once it is there.
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- 0911 min read
Setting up a warehouse in Asia: 3PL versus own, layout and going live
When outsourcing to a 3PL beats running your own site, what a workable contract looks like, and the go-live sequence that avoids losing a peak season to a migration.
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Written by
Retail News Asia Operations Desk
Store operations, supply chain and field execution
Researched, written and fact-checked by our newsroom. Meet the editorial team.