7-Eleven Korea launches locker service

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7-Eleven South Korea has launched an unmanned locker service called Seven Locker at two stores in Seoul.
The initiative is part of the company’s effort to diversify operations and generate more profits for its convenience stores.
The Seven Locker trial operations started at two stores in Seoul’s Hongdae and Jongno districts, with another eight on track to open by year’s end to better gauge customer response and growth potential. The plan calls for 100 lockers to be placed at 7-Eleven stores across the country in the first half of next year, with the service to be extended to all key stores going forward.
The lockers will be set up near tourist attractions and entertainment districts where there is demand for such services among locals and foreigners alike.
The convenience store chain said depending on the size of the space, storage fees will range from 2000 won (US$1.76) to 4000 won for a four-hour period, with users allowed to make payments using their credit cards.
“The lockers can create more profit for stores, while providing a differentiated service to our customers,” a local 7-Eleven executive said.
Questions & Answers
Q.What is the initial rollout plan for the new locker service?
What is the initial rollout plan for the new locker service?
The service started with a trial in two Seoul stores, with another eight planned by the end of the year. The company aims for 100 lockers across the country in the first half of next year.
Q.Where will the Seven Locker service primarily be located?
Where will the Seven Locker service primarily be located?
The lockers will be set up near tourist attractions and entertainment districts. This is due to anticipated demand from both local residents and foreign visitors in these areas.
Q.How much does it cost to use the Seven Locker service?
How much does it cost to use the Seven Locker service?
Storage fees will range from 2000 won to 4000 won for a four-hour period, depending on the locker size. Users can pay for the service using their credit cards.
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