ZTE, China Telecom launch 5G industrial service platform

May 14, 2019Updated May 17, 20251 min read

ZTE, China Telecom and industrial equipment company Zhejiang Supcon have jointly developed a 5G-enabled industrial service platform designed to allow specialists to remotely assist on-site maintenance personnel.

The Plantmate service platform allows on-site maintenance personnel to use augmented reality glasses equipped with high definition cameras to send real-time high definition images back to specialists over 5G.

These specialists can then diagnose and troubleshoot problems remotely, communicating with on-site personnel over voice and video as well as a shared digital whiteboard.

Users will also be able to access the maintenance specialist team at Zhejiang Supcon’s Hangzhou headquarters to obtain remote consultation and technical guidance for the company’s equipment and instruments.

The three companies have announced plans to deepen their 5G cooperation in the industrial feed in the future to help jointly promote the implementation of a 5G industrial internet.

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Mei Ling Tan

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Mei Ling Tan is the Editor of Retail News Asia, where she leads the editorial team in delivering in-depth coverage of Asia’s dynamic retail landscape. With over a decade of experience in business journalism, Mei Ling is known for her sharp analysis, deep industry insights, and commitment to uncovering the stories behind Asia’s most innovative retail brands. Before joining Retail News Asia, Mei Ling held senior reporting roles at regional business publications, covering everything from consumer trends to digital transformation in retail. A graduate of the National University of Singapore with a degree in Communications and New Media, she combines journalistic integrity with a strong understanding of evolving market forces. Outside the newsroom, Mei Ling is a frequent speaker at industry panels and a mentor for young journalists.

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