YouTube Music partially down on the web and all mobile devices
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YouTube Music is experiencing a partial outage affecting the home page and loading many listeners’ playlists and library. The issue was discovered around 1:50PM PST today and is happening across all devices, including the web.
The official Team YouTube account tweeted the issue after reports of the outage started flooding in. When opening the app, the Library and Explore tabs appear empty, as if nothing was ever added to them.
Additionally, artists pages and albums fail to load and cover art appears to be missing. The issue was also reported and is being documented via the YouTube Music Help page where Team YouTube has confirmed that the Music team is actively working to resolve the issue.
One workaround that the team has offered is to access your playlists from youtube.com, which is working at the moment without issues.
Questions & Answers
Q.What parts of YouTube Music are affected by the current outage?
What parts of YouTube Music are affected by the current outage?
A.
The outage is affecting the home page, many listeners’ playlists, and their library. Also, artists pages and albums are failing to load, with cover art appearing to be missing when the app is opened.
Q.When was the problem with YouTube Music first identified?
When was the problem with YouTube Music first identified?
A.
The issue was discovered around 1:50PM PST today. Reports of the outage began flooding in, prompting the official Team YouTube account to acknowledge the problem via a tweet.
Q.Has a temporary solution been suggested for users wanting to access their music?
Has a temporary solution been suggested for users wanting to access their music?
A.
Yes, Team YouTube has offered a workaround. Users can access their playlists from youtube.com, which is currently working without issues, unlike the YouTube Music app or specific web pages.
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