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Woolworths’ Christmas threat to suppliers

By Sarah Chen
1 min read
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In this article (4)

Woolworths buyers have told suppliers their products could be pulled from shelves just days before Christmas if they refuse to fund the supermarket giant’s new Cheap Cheap advertising campaign.

“I was asked for a contribution of almost $1 million, and when I refused to pay I was told a ‘range review’ was under way and I would be informed of the outcome early next week,” said the sales manager of one of Australia’s leading health product companies. “The implied threat is that some of my products will no longer be stocked if I don’t pay up.”

Woolworths staff have also been accused of telling suppliers the payment requests had the “endorsement” of the Australian Consumer and Competition Commission – a claim that the consumer watchdog rejects.

Questions & Answers

Q.

What is Woolworths requesting from its suppliers?

A.

Woolworths is asking suppliers to contribute funds towards its new 'Cheap Cheap' advertising campaign. Refusal to pay has led to implied threats that products could be pulled from shelves just before Christmas.

Q.

How did one supplier react to Woolworths' request?

A.

A sales manager from a leading health product company refused a request for almost $1 million. They were then told a 'range review' was under way, implying their products might be delisted.

Q.

What false claim has been made by Woolworths staff regarding these payment requests?

A.

Woolworths staff have reportedly told suppliers that these payment requests have the endorsement of the Australian Consumer and Competition Commission. However, the consumer watchdog rejects this claim.

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