Wild Tech starts Microsoft Dynamics 365 program with Metro Department Store Singapore

Wild Tech has commenced an engagement with Metro Department Store Singapore to support the retailer’s transition away from a long-running legacy environment and into the Microsoft Dynamics 365 ecosystem. Metro is one of Singapore’s established department store brands, operating physical stores including Metro Paragon and Metro Causeway Point.

The engagement begins with a requirements and solution study, designed to clarify Metro’s future-state finance needs and establish a practical pathway to implementation. Metro’s broader modernisation program includes changes associated with financial and inventory practices, with the initial focus placed on ensuring finance foundations are fit-for -purpose before subsequent phases are considered.

“This is exactly the kind of engagement where getting the foundations right matters more than rushing to configuration,” said Matthew Rodgers, Head of Microsoft APAC at Wild Tech. “Metro has been clear about moving into the Microsoft Dynamics world, and our role in this phase is to bring structure and transparency to the requirements, so the implementation approach is realistic, well-governed, and able to scale into future phases as confidence grows.”

After assessing options within the Dynamics portfolio, Metro selected Dynamics 365 Finance & Operations (F&O) as the target platform. The program will be designed to support improved governance, control, and reporting capability, while creating a scalable base for future operational uplift across the wider retail environment.

Wild Tech’s current scope centres on defining requirements, mapping priority processes, confirming data and reporting needs, and identifying key integration touchpoints typically required in retail environments. This includes establishing how finance will connect to upstream operational systems that influence inventory, costing, reconciliation, and management reporting. The work will also set out a staged roadmap intended to reduce delivery risk and avoid unnecessary disruption during transition.