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What’s happening at Pandora?

By Maria Santos
2 min read
What’s happening at Pandora?
In this article (5)

Pandora said it expects to make less sales revenues in 2018, despite plans to open some 250 retail stores globally, of which 25% will be in Asia-Pacific. Meanwhile, the ailing Danish jeweller dismissed its CEO last week amid staff cuts of hundreds of employees.

Anders Colding Friis is stepping down as President and CEO of the company effective as of 31 August 2018. Pandora’s CFO, Anders Boyer, and the newly recruited COO, Jeremy Schwartz, who joins September 1, will be jointly responsible for replace Friis until a new CEO is found, according to a press release from the Copenhagen-based firm.

Meanwhile, staff cuts operationally will affect 397 globally, including 218 staff in pandoraThailand.

Pandora adjusted its 2018 financial guidance for 2018 just three days prior, and said the move reflects lacklustre results for the second quarter, as well as weaker than anticipated total like-for-like sales-out growth in July.

Pandora said new charms have failed to sell as well as expected, adding that a change in inventory levels and a soft performance in the wholesale channel have also made a negative impact on revenues.

For 2018, expected revenue growth is now 4-7% in local currency from the previously 7-10%. Finally, Pandora said it now expects its earnings before interest tax depreciation and amortisation margin to be 32%, down 3 percentage points from its previous forecast.

In the second quarter of this year, sales grew 4 percent in local currency to DKK 4.82bn. The EBTIDA margin was 31.1%, down from 33.4% in the second quarter of 2017.

Furthermore, Pandora said it expects to add around 50 more concept stores in 2018. Some 60 of these are slated for the Asia-Pacific region.

In July, Pandora lowered its prices in China across its jewellery collections for instore, online and on Tmall.

“We are committed to servicing our Chinese customers and are very pleased with the opportunities for continued growth in China,” said Kenneth Madsen, President of Pandora’s Asia Pacific region.

“This price reduction across our jewellery assortment is one element in our strategic programme to limit grey market trading of our products in China, and continue to enhance our customer experience in the world’s largest jewellery market.”

Pandora first entered China in 2010, and today has 170 stores in 50 Chinese cities.

Questions & Answers

Q.

Who will lead Pandora after the current CEO steps down?

A.

The company's CFO, Anders Boyer, and the newly recruited COO, Jeremy Schwartz, will jointly replace Anders Colding Friis until a new CEO is found. Schwartz joins the company on 1 September.

Q.

Why has Pandora adjusted its financial guidance for 2018?

A.

The adjustment reflects lacklustre results for the second quarter and weaker than anticipated total like-for-like sales-out growth in July. New charms have failed to sell as expected.

Q.

How many staff cuts are planned globally, and where are the most significant reductions?

A.

Operationally, 397 staff will be affected globally. The most significant reductions are in Pandora Thailand, where 218 employees will lose their jobs.

Q.

Why has Pandora lowered its prices in China?

A.

The price reduction is part of a strategic programme to limit grey market trading of its products in China. It also aims to enhance the customer experience in the market.

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