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Volkswagen India Rolls Out New Brand Design And Logo Across Dealerships Ahead Of Taigun Launch

By Sarah ChenIndia
1 min read
Volkswagen
Volkswagen
In this article (4)

Volkswagen recently rolled out its new brand design and logo across the company’s 150 dealerships across the country. The new brand logo was first unveiled at the 2019 Frankfurt Motor Show and it was showcased in India for the first time at the 2020 Auto Expo. The company is using a phase-wise approach for implementing the new brand design and logo. The first phase will have 30 touchpoints get the same, while the remaining outlets will get the flat two-dimensional logo in the coming weeks.

Commenting on the announcement, Ashish Gupta, Brand Director, Volkswagen Passenger Cars India said, “The implementation of new brand design across our dealerships marks a new era for Volkswagen in India. By implementing the new brand design and logo, we aim to create a 360-degree customer experience, that is intriguing and contemporary across all channels and appeals to our customers.”

Through the implementation of the new brand design, Volkswagen aims to make its dealerships more human, attractive and emotional, the company said in a statement. The brand will also provide behavioral training to its entire staff including the salesmen and service advisors to make them more customer-oriented. The automaker also introduced ‘Sarvottam 2.0’ to amp up its digital efforts and offer a more transparent purchase and ownership experience to customers

The rollout comes right in time as Volkswagen India gears up to introduce the new Taigun compact SUV. The brand new offering that has been specifically designed for India is the first model from the automaker under the India 2.0 strategy. It follows in the footsteps of the Skoda Kushaq that’s based on the same MQB A0-IN platform and will be sold only with petrol engine options. We will be driving the Volkswagen Taigun very soon. So make sure to keep watching this space for all the action.

Questions & Answers

Q.

How many Volkswagen dealerships in India will receive the new brand design and logo?

A.

The new brand design and logo will be rolled out across the company's 150 dealerships throughout the country. Initially, 30 touchpoints will receive the update, with the remaining outlets following in the coming weeks.

Q.

What is the primary objective of implementing the new brand design at Volkswagen dealerships?

A.

Volkswagen aims to create a 360-degree customer experience that is both intriguing and contemporary across all channels. The company also intends to make its dealerships more human, attractive, and emotional.

Q.

What initiatives are being taken to improve the customer experience beyond just the visual branding?

A.

Volkswagen will provide behavioural training to its entire staff, including salesmen and service advisors, to enhance their customer orientation. The automaker also introduced 'Sarvottam 2.0' to boost digital efforts.

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