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Vietnam Airlines to launch inflight Wi-Fi service

By Sarah ChenVietnam
1 min read
vietnam airlines 2
vietnam airlines 2
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Vietnam Airlines will launch inflight Wi-Fi service on some flights connecting Hanoi and HCMC with cities in China, Japan and Singapore.

Passengers will be charged VND75,000-735,000 ($2.95 -$29.95) depending on usage time and capacity.

Providing inflight Wi-Fi service is one of the steps that Vietnam Airlines is taking towards becoming a digital airlines by 2020 and an international five-star airline in the future.

The Wi-Fi service will be available on the domestic route from Hanoi to Ho Chi Minh City and international flights from Hanoi to China’s Shanghai and Japan’s Osaka and between HCMC and Osaka and Singapore, the airline said in a statement Monday.

In the coming months, the airline will continue upgrading and expanding this service to Boeing 787 and other Airbus A350 aircraft with faster speeds, it said.

Le Hong Ha, deputy general director of Vietnam Airlines, said that when using the service, passengers can send text messages on popular applications such as Viber, iMessage, Messenger and Whatsapp.

“This is part of Vietnam Airlines’ efforts to catch up with the development trends of the world aviation industry, with many 5-star airlines like Singapore Airlines, Qatar Airways, Cathay Pacific Airways and Lufthansa providing similar services,” Ha said.

Vietnam Airlines operates flights on 60 international and 33 domestic routes.

Questions & Answers

Q.

Which routes will offer the new inflight Wi-Fi service?

A.

The service will be available on domestic flights between Hanoi and Ho Chi Minh City. Internationally, it will cover routes from Hanoi to Shanghai and Osaka, and from Ho Chi Minh City to Osaka and Singapore.

Q.

What is the expected cost for passengers to use the Wi-Fi service?

A.

Passengers will be charged between VND75,000 and VND735,000. The specific cost will depend on the duration of usage and the capacity required by the passenger during their flight.

Q.

What functionality will the Wi-Fi service offer to passengers?

A.

Passengers using the service will be able to send text messages. This functionality supports popular applications including Viber, iMessage, Messenger, and Whatsapp, as stated by Vietnam Airlines' deputy general director.

Q.

Which specific aircraft types will receive upgrades for the Wi-Fi service?

A.

In the coming months, Vietnam Airlines plans to upgrade and expand the Wi-Fi service to its Boeing 787 and Airbus A350 aircraft. This expansion aims to provide faster speeds for users.

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