Uniqlo Singapore introduces Click & Collect

In this article (5)
Uniqlo Singapore has launched the casualwear brand’s Click & Collect service, allowing shoppers to pick up their online purchases at any of its Singapore stores.
Customers can choose from the Japanese brand’s full line-up of products, including extra sizes, on its online store. They can then opt to pick up their purchase from a nominated store islandwide, except for the Changi Airport Terminal 1 outlet).
Using the free service, customers have 14 working days to pick up their orders after receiving their notification email or SMS message.
Already available in China and Japan, the service will also be launched in Malaysia next month.
Questions & Answers
Q.Which Uniqlo stores in Singapore are excluded from the new Click & Collect service?
Which Uniqlo stores in Singapore are excluded from the new Click & Collect service?
Shoppers can pick up their orders from any nominated Uniqlo store islandwide, with the single exception of the Changi Airport Terminal 1 outlet. All other locations are available for the service.
Q.How long do customers have to collect their purchases after placing an order online?
How long do customers have to collect their purchases after placing an order online?
Customers have 14 working days to collect their orders once they receive a notification email or SMS message confirming their purchase is ready. The service is provided free of charge.
Q.What range of products can customers order using Uniqlo Singapore's new Click & Collect service?
What range of products can customers order using Uniqlo Singapore's new Click & Collect service?
Customers can choose from Uniqlo's full range of products available on its online store, including various extra sizes. This allows for a comprehensive shopping experience.
Q.Has Uniqlo launched this Click & Collect service in other countries already, or is Singapore the first?
Has Uniqlo launched this Click & Collect service in other countries already, or is Singapore the first?
The Click & Collect service is already available in China and Japan. Uniqlo plans to launch this same service in Malaysia next month, following its introduction in Singapore.
Reader pulse
Will Uniqlo's Click & Collect boost sales?
20,882 votes so far